Locations & ATMs

Branch Locations

Main Office

30 Stearns Street
Massena, NY 13662

315-764-0566 - phone
800-764-0566 - phone
315-764-5304 - fax

Hours:
Monday - Thursday

8:00 a.m. to 5:00 p.m.
Friday
8:00 a.m. to 6:00 p.m.
Drive-Thru Tellers Open
at 7:30am Mon-Fri

Saturday
9:00 a.m. to 12:00 p.m.
Drive-Thru Tellers Open at 8:30am

Canton Branch

101 East Main St
Canton, NY 13617

800-764-0566 - phone
315-379-9809 - fax

Hours:
Monday - Thursday

8:00 a.m. to 5:00 p.m.
Friday
8:00 a.m. to 6:00 p.m.
Drive-Thru Tellers Open at 8am
Saturday
9:00 a.m. to 12:00 p.m.

Malone Branch

3349 Route 11
Malone, NY 12953

800-764-0566 - phone
518-483-7751 - fax

Hours:
Monday - Thursday

8:00 a.m. to 5:00 p.m.
Friday
8:00 a.m. to 6:00 p.m.
Drive-Thru Tellers Open at 8am
Saturday
9:00 a.m. to 12:00 p.m.
Drive-Thru Tellers Open at 8:30am

Ogdensburg Branch

3001 Ford Street Ext
Ogdensburg, NY 13669

800-764-0566 - phone
315-394-0449 - fax

Hours:
Monday - Thursday

8:00 a.m. to 5:00 p.m.
Friday
8:00 a.m. to 6:00 p.m.
Drive-Thru Tellers Open at 8am
Saturday
Closed

Potsdam Branch

6 Sisson Street
Potsdam, NY 13676

800-764-0566 - phone
315-265-1456 - fax

Hours:
Monday - Thursday

8:00 a.m. to 5:00 p.m.
Friday
8:00 a.m. to 6:00 p.m.
Drive-Thru Tellers Open at 8am
Saturday
9:00 a.m. to 12:00 p.m.
Drive-Thru Tellers Open at 8:30am

Plattsburgh Branch

139 Smithfield Blvd.
Plattsburgh, NY 12901

800-764-0566 - phone
518-324-0567 - fax

Hours:
Monday - Thursday

8:00 a.m. to 5:00 p.m.
Friday
8:00 a.m. to 6:00 p.m.
Drive-Thru Tellers Open at 8am
Saturday
9:00 a.m. to 12:00 p.m.

Watertown Branch

20565 State Route 3
Watertown, NY 13601

800-764-0566 - phone
315-782-6930 - fax

Hours:
Monday - Thursday

8:00 a.m. to 5:00 p.m.
Friday
8:00 a.m. to 6:00 p.m.
Drive-Thru Tellers Open at 8am
Saturday
Closed

South Burlington Branch

1680 Shelburne Rd.
South Burlington, VT 05403

800-764-0566 - phone
802-497-2569 - fax

Hours:
Monday - Friday

8:00 a.m. to 4:30 p.m.
Drive-Thru Tellers Open at 8:00am
Saturday
Closed

Essex Branch

25 Carmichael Street
Essex, VT 05452

800-764-0566 - phone
802-764-9221 - fax

Hours:
Monday - Friday

8:00 a.m. to 4:30 p.m.
Drive-Thru Tellers Open at 8:00am
Saturday
Closed


Call Center

Hours:
Monday - Thursday

7:30 a.m. to 5:30 p.m.
Friday
7:30 a.m. to 6:00 p.m.
Saturday
8:00 a.m. to 12:30 p.m.*
Fax Numbers
315-705-2005 (Call Center)
315-764-9157 (Indirect Lending)


Enhanced SmartLine
315-764-0566
800-764-0566

Lost or Stolen (Visa) - 24 Hr
800-299-9842

Lost or Stolen (Debit/ATM) -
24 Hr

800-500-1044


Lost or Stolen (ATM & Visa)
Monday - Friday
8:00 a.m. to 5:00 p.m.
315-764-0566
800-764-0566

*Effective beginning December 21, 2024 our new Call Center hours for Saturdays will be 8:00 a.m. to 12:00 pm.

ATM Locations

Massena Branch
30 Stearns Street
Massena, NY 13662

Massena - Downtown
35 Andrews Street
Massena, NY 13662

Plattsburgh Branch
139 Smithfield Blvd.
Plattsburgh, NY 12901

Watertown Branch
20565 State Route 3
Watertown, NY 13601

Potsdam Branch
6 Sisson Street
Potsdam, NY 13676

Canton Branch
101 East Main Street
Canton, NY 13617

South Burlington Branch
1680 Shelburne Rd.
South Burlington, VT 05403

Malone Branch
3349 Route 11
Malone, NY 12953

Ogdensburg Branch
3001 Ford Street Ext.
Ogdensburg, NY 13669

Essex Branch
25 Carmichael Street
Essex, VT 05452

2024 Holiday Closings

New Year's DayMonday, January 1
Martin Luther King, Jr. BirthdaySaturday, January 13 & Monday, January 15
President's DaySaturday, February 17 & Monday, February 19
Memorial DaySaturday, May 25 & Monday, May 27
Juneteenth National Independence DayWednesday, June 19
Independence DayThursday, July 4
Labor DaySaturday, August 31 & Monday, September 2
Columbus DaySaturday, October 12 & Monday, October 14
Veterans' DaySaturday, November 9 & Monday, November 11
Thanksgiving DayThursday, November 28
Christmas DayWednesday, December 25