SeaComm Advisor Text Version

SeaComm Advisor Newsletter

Spring/Summer Edition 2025

Cover Page

The Advisor

Tap Into Convenience

2025 Scholarships
Beyond the Branch Initiative
Report From the President & CEO
$323,450+ in Donations Given
Annual Meeting Announcement

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Tap & Go Coming Soon!

Coming soon, our debit and credit cards will feature a contact less payment option for simple and secure transactions. Tapping to pay with your SeaComm Visa® Debit or SeaComm Visa® Platinum contact-less card is secure and convenient - perfect for places like fast-food restaurants, grocery stores, coffee shops, vending machines, taxis and more! Just look for the Contact-less Symbol at checkout!

Tap & Go gives your card greater fraud protection because each transaction is accompanied by a one -time code. Meaning that unlike cash, tapping to pay provides an electronic record of your purchases. The one-time code generated every time a contact-less card or payment-enabled mobile/ wearable device is used at an in-store contact-less enabled terminal protects your payment information, making it extremely effective in reducing counterfeit fraud.

Once contact-less cards have been released, it will be issued to you at your next card renewal. Your new card will be updated with the Tap & Go feature while still providing you the opportunity to insert the chip or swipe at check-out.

Check our website and Facebook page for future updates and information on this exciting new feature!

SeaComm Café Coming Soon

We recently donated $20,000 to the St. Lawrence Health Foundation. This is the second installment of a five year, $100,000 pledge to the organization’s Great Care, Right Here Campaign. This multi-million dollar expansion will allow Canton-Potsdam Hospital to meet the challenges of an ever evolving healthcare field while continuing to provide services to the community. The funds will be used to continue the construction of the SeaComm Café in the Regional Care Pavilion.

Robert Santamoor, a member of our Board of Directors, along with President and CEO Scott A. Wilson attended the ribbon cutting for Canton-Potsdam Hospital’s new Regional Care Pavilion. This contribution demonstrates our commitment to health care in the North Country and has included naming rights for the new entry café, which will be known as the “SeaComm Federal Credit Union Café.”

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Congratulations on Retirement Tammy Harrigan, Paula Brown & Neary McCarthy!

Tammy Harrigan – 35 Years of Service

How do you feel about leaving SeaComm and retirement? Making a life-altering decision, such as retiring from a company that has been a part of me for 35 years was a bit overwhelming. It was not a decision that I made on a whim or taken lightly. Any anxiety felt early in my decision was simply based on an unknown future, but in the end my mind and heart were in alignment. I leave SeaComm with an enormous sense of accomplishment and pride. This company has not only provided a comfortable living for me, but has allowed me to forge relationships that I will cherish forever.

What is your proudest moment or accomplishment from your career? My time with SeaComm cannot be measured by one single proud moment. I look on with pride each time I hear the accomplishments of our flourishing Malone Branch, knowing that I was leading it for the original 17 years of its existence, helping to solidify its purpose. When I was asked to oversee the marketing efforts, I was a one person department, aligned with business development. Today, we have a graphic designer, social media guru, communications person and financial literacy educator who are all led by a marketing manager. Through my years leading the marketing team, I have envisioned, created and/or successfully instituted the Spin-the-Wave program, Live Letter Check, Loan Engine, SeaComm’s Beyond the Branch Initiatives, Benefits Plus and more! I am proud of the countless awards the marketing team has won for the credit union based on our community presence and marketing prowess. It has been an honor to be tied to such a successful team and organization.

Looking back, what advice would you give your younger self starting out at SeaComm? Buckle-up and get ready for a fun ride! Your success will be SeaComm’s success and vice versa. Give all you have, remain confident and continue to look beyond your boundaries.

“As Tammy closes a final chapter on her 35-year career with SeaComm, she should be extremely proud of what she leaves behind. A first-in-class, solid brand, built up through a consistent, well planned out marketing strategy through print, digital and special events. The footprint she leaves behind is a legacy that she should be gratified to have been a part of for so long. As a member of my senior leadership team her voice at the table will be sadly missed.” President & CEO Scott A. Wilson

Paula Brown – 35 Years of Service

What is your definition of success, and how has it evolved over the last 35 years? When I first started at SeaComm, I felt like being successful was about meeting goals. Reaching Goals is important, however, as the years went by success became more being able to make a positive impact on those around me. I feel successful when I am able to help someone improve and build his or her own skills. I enjoy celebrating when a staff member accomplishes their own feats. It’s in those moments I feel most successful.

Looking back, what advice would you give to your younger self starting out at SeaComm? I would tell myself to be more confident in my skills and don’t be afraid to find my own voice. I was incredibly shy when I started working at SeaComm and afraid to speak out. Nevertheless, I have learned through the years that speaking up for what you believe in is ok; every opinion is needed to create solutions. I would tell my younger self to embrace those moments that push you out of your comfort zone.

What is your most memorable moment or accomplishment from your time with SeaComm? Throughout my 35 years, there have been many memorable moments with the great people I met along the way; during my first 20 years in the Malone Branch I built many lifelong friendships. When I relocated to the Main Office it came with opportunities to grow. Lending was always my niche and obtaining Level 4 lending authority was the apex I reached for my entire career. One thing I am very proud of was the creation and evolution of the Member Experience Department. We have not only trained many employees but we contributed to the quality of service that our members receive. We are invested in our employee’s success and when they are able to deliver a great Member Experience we have accomplished our objective!

“When Paula responded positively to a request to oversee our then Sales & Service Department, she was leaving a retail branch that she had been a part of since her first day. In that time, she has provided our entire organization a consistent approach to member experience, through training of new staff to ensuring our commitment of service is adhered to throughout the entire organization. Her time at SeaComm is marked by a fine individual, who only wanted the very best for our membership.” President & CEO Scott A. Wilson

Neary McCarthy – 32 Years of Service

During your career with SeaComm, what different types of positions did you hold? I began my career here at SeaComm as a Teller, and 6 years later I was promoted to Head Teller (Senior Teller). I was able to accomplish this while attending college full time, receiving two Associates degrees and graduating in 2000 with a Bachelors in Business Administration and Business Economics from SUNY Potsdam. I later transitioned to the accounting department as Accounting Staff, before being promoted and holding the position of Accounting Specialist for the past 19 years.

What are you most proud of from your time with SeaComm? I’m most proud of my time here at SeaComm helping members within our communities. I enjoyed helping my colleagues and all of SeaComm’s staff in delivering total quality services to our members.

What are you looking forward to the most in retirement? In my retirement, I am looking forward to spending quality time with my family, and continuing my current volunteer efforts. My family already volunteers both with Meals on Wheels and with the Saint Peter Parish food pantry here in Massena. I also volunteer with the choir at Saint Peter Parish Church in Massena at 9:30am during Sunday service.

“Neary had been a dedicated employee for over 32 years, and in that time she was constantly focused on ensuring that our membership was served. Whether on the teller line earlier in her career or in her role in accounting, she understood the importance of accuracy of member assets and took that to task each and every day.” President & CEO Scott A. Wilson

Page 4

Puzzle Zone

Brain Teaser:

Q: What has cities, but no houses; forests, but no trees; and water, but no fish?

**Turn to page 16 for answers to the brain teaser & sudoku puzzle

What did one pencil say to the other pencil? ...you’re looking sharp!

Did You Know?

Our ScoreCard® Rewards Program allows you to…

Earn points on every purchase you make. Receive one point for each dollar you charge on your credit card and earn one point for every two dollars you spend using your debit card, as long as you run it as credit.
Redeem points online OR in-store. Once you have points saved, you can redeem them at scorecardrewards.com or at the point of sale at participating locations if you’re opted into Premium Payback.
Household points. Combine your points with other members in your household for more purchasing power. You can also combine your credit and debit card points.

Not to mention, this is all at NO COST to you! Learn more at SeaComm.org/visa.html or register FREE at scorecardrewards.com. Questions? Just ask!

Spin-The-Wave - 2024-2025 School Year

If your child brings in their report card with an overall passing average, they will be allowed to have 3 spins on the wheel...which is an additional opportunity to win from last year. Prize’s range from sweet treats to $3, $5, and $10 deposits into a child’s Moola Moola account, or gift cards with a value of $5 or $15.

For more information and to view the Spin-The-Wave schedule, visit: www.seacomm.org/moolamoola.html

Page 5

Your Financial World @ Your Fingertips

Access Digital is member-centric. This means you’re able to see ALL accounts that are connected to your social security number, whether primary or joint, with just one single username and password!

New & familiar features:

All features are available on BOTH online and mobile platforms (with exclusion of mobile deposit):

Debit card controls
Mobile deposit capture
Bill Pay
Update contact information
Order checks
Message Center
Submit travel notices
Open new shares NEW!
Grant User Access to your online account NEW!
Apply for a loan

Homebuyer Dream Program™ is Now Open!

Homebuyer Dream Program®, Homebuyer Dream Program® Plus & Homebuyer Dream Program® Wealth Builder

SeaComm has once again partnered with the FHLBNY to offer three opportunities for first-time home buyers. The 2025 Homebuyer Dream Program® (HDP®), Homebuyer Dream Program® Plus (HDP® Plus), and the new Homebuyer Dream Program® Wealth Builder (HDP® Wealth Builder) rounds opened on February 10.

The HDP provides grant funds, up to $30,000, that can be used towards the down payment for first-time homebuyers earning at or below 80% of the Area Median Income (AMI) who are purchasing homes in our chartered areas in NY and VT.

HDP Plus will further our efforts to increase access to homeownership for households purchasing within our charted areas in NY. The grant funds, up to $30,000, can be used towards the down payment for first-time homebuyers earning greater than 80% of the Area Median Income (AMI).

HDP Wealth Builder, a new Special Purpose Credit Program (SPCP) designed to address the wealth gap by providing grants to individuals and families who have historically experienced challenges accessing the credit or housing markets and are looking to purchase an eligible property type within our chartered areas of NY. The grant funds, up to $30,000, can be used towards the down payment for first-time homebuyers in NY.

Each of these programs has certain criteria to qualify. Please reach out to one of our Mortgage Loan Officers today for additional information. Funds are limited.

Page 6

2025 Annual Meeting

The Annual Meeting of the members of SeaComm Federal Credit Union will be hosted online on Tuesday, May 20, 2025 at 7:00 p.m. A virtual meeting link will be provided to all registrants prior to the meeting. As is customary, Finance, Directors, Supervisory Committee and President & Chief Executive Officer will present reports for 2024.

There are two vacancies for the Board of Directors. The nominees are Patricia Dodge and Thomas Hannan. Patricia Dodge, became a volunteer for the credit union in 1975, a member of the Credit Union Committee. She served that committee from 1975-1985. From 1985 to present date, Patricia has been an active member of the Board of Directors, having served as Treasurer, Chairperson and currently Secretary. Patricia and her husband are retired and reside in Massena. Thomas Hannan, served on the Supervisory Committee for eleven years. He was appointed to the Board of Directors, filling a vacant seat in 2022, where he currently serves as Board Treasurer. Thomas is a 1974 graduate of Ogdensburg Free Academy and a 1978 graduate of LeMoyne College, Syracuse NY, with a Bachelor of Science Degree in Accounting. Thomas retired as Finance and Regulatory Manager from St. Lawrence Gas Company, Inc., (presently Liberty Utilities) with 35 years of service. He resides with his wife in Ogdensburg.

If any member wishes to run for a vacancy, nominating petitions are available through Mark Meldrum at SeaComm’s 30 Stearns Street, Massena location. The petitions must be signed by one percent of the membership, or a maximum of 500 signatures, all 18 years of age or older. Petitions and pertinent paperwork must be returned to Mr. Meldrum at the 30 Stearns Street location by 5:00 p.m., April 10, 2025. If no petitions are filed for a vacancy, there will be no nominations from the floor or any election for that vacancy at the Annual Meeting.

A complete list of candidates will be posted in a conspicuous place in the credit union offices along with qualifications and biographical data on those nominated. The election, if required, shall be determined by plurality vote and shall be by ballot.

Board of Directors

Myron Burns..................Chairman
Mitch Marolf...........Vice Chairman
Patricia Dodge...............Secretary
Thomas Hannan............Treasurer
Wayne Duso.....................Director
Robert Santamoor............Director
Scott A. Wilson.................Director
Keith Edwards...Director Emeritus
Gary Fuller...Director Posthumous Emeritus (1963-2022)

Supervisory Committee

Patrick Facteau..............Chairman
Thomas Sullivan..............Member
Thomas Latinville.............Member
Corey Decillis...................Member

Please Join Us Virtually

SeaComm is a not-for-profit organization that is cooperatively owned by our members. The entire credit union benefits when our members actively participate in their ownership.

Join our live online video stream with other members, our Board of Directors, and the SeaComm leadership team as we report on the 2024 performance of our mutually-owned credit union and look ahead to the future.

For more info, visit SeaComm.org

Page 7

SeaComm’s Beyond the Branch Initiative

Ethan Allen Homestead Museum

We paid for admission at the Ethan Allen Homestead Museum in Burlington, VT. The event was announced in advance on our Facebook page, and individuals enjoyed access to the museum and a tour of the grounds for free on Wednesday, June 26. We provided visitors with reusable grocery totes, pens, sunglasses, and other giveaway items.

Pictured (l to r) are Museum Executive Director Angie Grove, SeaComm Assistant Branch Manager Nicole Sumner and Senior Teller Brayden Button.

Malone Border Hounds Baseball

This Beyond the Branch event was knocked out of the park! We paid for admission to Malone Border Hounds baseball. The event was announced on our Facebook page and more than 300 people enjoyed free baseball as the Border Hounds played a double header against the Tupper Lake River Pigs. We also provided fans with spray bottles, baseball caps, pizza cutters, and complimentary drink tickets for the concession stand.

Pictured (l to r) are Border Hounds Baseball Team and SeaComm Branch Manager Christine Marshall.

Vito’s Gourmet Sandwich Shop

Order up! We paid for meals at Vito's Gourmet in Watertown. The event was announced in advance on our Facebook page and 200 people received a free meal paid for by the credit union on Tuesday, October 29. SeaComm staff also provided each individual with fun giveaway items.

Pictured (l to r) are Vito’s Gourmet Owner Todd Tarzia, SeaComm Marketing Manager Kat Lyon, Branch Manager Jess Roach and Marketing Specialist Cameo Torres.

Ice Skating at Massena Arena

We covered the costs for public skating at the Massena Arena, with a special appearance from Moola Moola! During the week of Christmas, local residents enjoyed three days of FREE public skating and skate rentals at the ice rink. This gesture was announced in advance to allow skaters plenty of time to plan their day of fun.

Pictured is SeaComm Senior Multimedia Marketing Specialist, Chantel Johnston as Moola Moola.

SeaComm’s Beyond the Branch Initiative

Same Mission, New Look.

We are excited to announce a rebranding of SeaComm’s Pay-it-Forward program! We have been very proud of this program since its inception in 2017, and our goodwill has inspired many other local institutions to take up the same cause. In an effort to best highlight our philanthropic efforts, support the communities that we serve, and set our program apart, we are renaming it “SeaComm’s Beyond the Branch Initiative.” Our staff looks forward to seeing you out in the community and “beyond” our branch locations!

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Report of the President & Chief Executive Officer

Scott A. Wilson | President & Chief Executive Officer

Membership is at the Heart of our Strategy

A key priority for our Board of Directors is to ensure that our members receive the very best value proposition. Specifically this is accomplished by offering a diverse offering in financial products, rates and service. Member Loyalty rewards are part of this focus. In their overall decision-making process, they are committed to providing exceptional member service, which our members have come to expect and that it will remain at the highest level at all times, no exceptions. They also are steadfast to staying true to our founding mission. To ensure that it remains in focus, the Board, myself and the senior leadership team continue to make this part of our regular agenda for ongoing strategic planning discussions.

Exceptional Service Continues to Remain Our Top Priority

Service as I have stated in the aforementioned paragraph is a strategic focus set by our Board of Directors and one we work to exceed every single day. One of the ways we gauge how we are doing is the use of our Quality Loop Survey. On a monthly basis, these random surveys are mailed to members who have conducted some sort of transaction at the Credit Union. This can be as simple as a balance inquiry in our Call Center, or applying for a loan in person or electronically. Whatever the circumstance, we want feedback on how our member was treated and if we did everything necessary to make them feel valued. Scores range from one to seven (7 being the best). The results are shared with the Board each month. Our overall result for 2024 was 6.81. We do the same on our internal service to one another. Scoring is one to five (5 being the best). The overall Internal Service score was 4.95.

At the end of each year, we calculate the overall average of every employee who received surveys on their delivery of service both externally and internally. The top ten are given the President’s Award for Service Excellence. In 2024 they were:

Quality Loop
Julie Rockwood, Teller, Canton Branch
Cheyenne Dibble, FSR, Malone Branch
Laurie French, Teller, Plattsburgh Branch (3rd consecutive year)
Rose Ellison, Teller, Canton Branch (2nd consecutive year)
Jonathan Tanner, FSR, Watertown Branch

Internal Service
Stephenie Curran, Indirect Lending Officer
Jonathan Currier, Help Desk Technician
Jim Kenney, Facilities Manager
Audra Lashomb, EFT/ACH Specialist
Donna Deruchia, Call Center Manager (3rd consecutive year)

All ten were recognized for their high achievement in this area with their names on a plaque, an appreciation certificate, gift and a lunch.

We are extremely proud of these individuals and the work all of our employees perform with their consistency in delivering exceptional member service.

For a second consecutive year, our Watertown Branch took the top spot out of all our branches with an overall score of 6.94 out of 7. Congratulations to Jess Roach, Branch Manager and her entire team.

Keeping Engaged with Staff is Key to Our Success

We absolutely know why SeaComm is so successful. We have a talented, smart, hard-working staff, which takes great pride in their work of serving our members. We do have high expectations and are committed to maintaining that standard, moreover, we are incredibly fortunate to have dedicated employees who live our service values.

To ensure we are keeping engaged with our staff, we have participated for the last fifteen years with an employee engagement survey. For the first ten, Best Companies to Work for in NY and for the past four, the Great Place to Work. The feedback, which is provided by our staff, gives us the ability to talk about areas, whereby as an employer we can improve, whether it is in the area of training, benefits or communication. This is an ongoing dialogue, which occurs between each survey, amongst our staff, managers, senior management and board.

Page 9

This year we said “Happy Retirement” to three long-tenured staff. Tammy Harrigan, Sr. VP of Marketing & Communications – 35 years; Paula Brown, Assistant VP Member Experience - 35 years; and Neary McCarthy, Accounting Specialist – 33 years. Each of them brought an individual talent to SeaComm and worked hard each and every day on behalf of our membership. Their longevity speaks volumes about SeaComm as a workplace.

Financial Strength

SeaComm is well positioned and continues to remain solid. Year-end assets ended with $776,447,753 million. At the same time, our net operating expenses YTD were at 2.04%, well below our goal of 2.75%. We finished the year with a net income of $7.4 million, garnering us more than $119 million in undivided earnings to date. Our total dividend expense was $8.8 million, which was $2.9 million more than was budgeted and $2.1 million more than was paid out the year prior. The additional dividends offered our members a better rate of return on their certificates of deposit. Capital remains a key component to our financial health, as it is necessary to maintain adequate financial reserves for loan losses as our assets continue to grow. It ensures that we are able to withstand any uncertainty. Our risk-based capital requirement of at least 10% by the National Credit Union Administration, due to being a large complex credit union, ended at 27.41%, well above regulatory requirement. Our Tier 1 capital ended at 15.80% compared to 7% that is required by NCUA to be “well capitalized”.

Our financial strength continues to be nationally recognized. BauerFinancial, an independent rating company, recently awarded us their Superior Five-Stars. They analyze the performance of U.S. Banks and Credit Unions. The star ratings classify each credit union based upon a complex formula which factors in relevant data including, but not limited to: capital, historical trends, loan delinquencies, differences in the book and market values of the investment portfolio, profitability, repossessed assets, reserves, charge-offs, regulatory compliance and asset quality. It has deemed SeaComm as safe, financially sound and we are operating well above their regulatory capital requirements.

Going forward our focus continues to be on enhancing our product and service offerings to meet the ever-changing business landscape and provide each member with a strong value proposition in being a member of our Credit Union. This is accomplished through a consistent and responsible growth strategy.

This past month we launched Access Digital, our new online and mobile platform replacing our NetTeller, which was sun-setting. This gave us an opportunity to put into its place a much more robust channel. Now, we are focused on what we have heard from a lot of members that they wanted – tap and go options. These new cards will roll out to members over the next year as cards are set to expire. First debit in March and credit later in the year.

On behalf of the Board of Directors, management and staff, we are grateful to our more than 55,388 members, who continue to put their trust in us, and we will continue to work diligently to remain strong in order to be able to serve well into the future.

Respectfully submitted,

Scott A. Wilson
President and Chief Executive Officer

Follow him on Twitter, Instagram, and Facebook! @SeaCommCEO

TALK WITH SCOTT WILSON

Once per quarter, the President/ CEO will come to you! Join him at the branch locations listed.

Essex | April 16
Watertown | June 19

All sessions will run 11:00am to noon.

Listen to Scott’s most recent podcasts for the latest news and updates! The podcasts can be found at SeaComm.org

Page 10

Business Spotlight

In support of local business members, SeaComm highlights small business owner stories in the quarterly business newsletter called “Your Bottom Line.” Here are the recaps of the third and fourth quarters of 2024:

Village Furniture & Design

For five different decades, residents of Malone, NY and the North Country have been trusting Village Furniture and Design with their furnishing needs. Since the 1980s, its business has helped patrons pick the right pieces to fit the ideal picture of what they want their homes to look like. Kathy Genser, Village Furniture and Design’s third owner, continues the tradition that has made this small business such an important fixture within the community.

Getting its start on Main Street in downtown Malone, Village Furniture and Design started to grow and needed a change of scenery. The business moved to a bigger location on Pearl Street, which eventually became too small as well. Kathy believes that their latest location, 3066 State Route 11 in Malone, will be their final spot. It has plenty of room for all of their inventory and a spacious parking lot for their customers. Finding someplace big enough for all of their products was a necessity.

What can you find at Village Furniture and Design? They sell mostly American made products with a large variety of upholsteries and leathers. You can also get window treatments, and they also provide free delivery. Their knowledgeable staff will help you pick out the perfect set of furniture. They will even help you out with the design. If you’re looking for hands on service when in need of furniture or ideas, Village Furniture will take care of you.

Both Kathy and AnnMarie have great things to say about their experiences with SeaComm. When asked about the credit union Kathy said, “SeaComm is extremely personable, as well as professional. They know your name and you feel a part of the community.” AnnMarie added, “They really are part of the team.” They mentioned SeaComm Malone Branch Manager Christine Marshall and Business Development Representative Jerry Manor as extremely helpful and easy to work with.

If you are looking to change up the look and feel of your home, recently moved, or need to replace some furniture, check out Village Furniture and Design. You can find them at 3066 State Route 11 in Malone, or give them a call at 518-483-7300.

You can follow Village Furniture and Design on Facebook for updates any products, services, or any of special announcements.

Wimpy’s Inn

Wimpy’s Inn was founded in 1932 by a man named Edwin Peterson of Ogdensburg, NY. He specialized in burgers, hot dogs, fresh cut fries and other items commonly sold by similar establishments. What made Wimpy’s different was Edwin’s secret “Wimpy’s Sauce.” He would put his sauce on his burgers and hot dogs and customers couldn’t get enough. This sustained his business for the next 16 years until Edwin sold the restaurant and secret sauce to George Wells.

For over 50 years, George ran the restaurant while raising seven children and making positive impacts in the community. In 1999 George passed the spatula to his daughter, Jenine Relling, who would continue serving the community until 2006, when it was discovered that the building needed to be torn down due to structural issues. Shortly after the demolition, Jenine took Wimpy’s to a travel plaza, but ultimately closed the restaurant to focus her energy at home.

Wimpy’s was gone, but not for long. Jenine’s daughter, Julia Henry and Julia’s husband, Ethan, reopened Wimpy’s, but with a twist. What do you do when you want to serve food, but need to rebuild the business? You open a food truck; which is exactly what they did. In 2015, Wimpy’s returned, serving the same great food, and secret sauce. It was a very successful seasonal business, and after nearly seven years, the third generation owners found a building for their restaurant, just steps away from the original Wimpy’s location in Ogdensburg.

It’s important to have a good partner when it comes to business and finances. Julia has depended on SeaComm since she started. “SeaComm has been my right-hand man since opening the food truck,” she said. Making daily trips to her local branch, Julia says she appreciates how SeaComm makes it easy for her. “The thing I enjoy most about SeaComm is how user friendly all aspects of banking are there and how kind everyone is. They always seem happy to see me and don't mind if I smell like a deep fryer.”

If you’re looking for a delicious and affordable meal, check out Wimpy’s Inn 809 Ford Street, Ogdensburg, NY. You can reach them by phone at 315-276-5396. Follow them on Facebook or check out their website, www.wimpysinn.com. They offer dine in, takeout, and delivery.

Let us spotlight your business!

We are proud of our business members and want to share their stories! Contact Dave Cohen for more information: 800-764-0566 x 248 | dcohen@seacomm.org

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Donations & Community Outreach

Good Samaritan Food Pantry

We were honored to deliver a combined total of $50,000 to eleven local non-profit organizations as a way to enrich the communities we live in. This financial support was made in conjunction with the Small Business Recovery Grant Program provided by the Federal Home Loan Bank of New York. Individually selected by SeaComm President & CEO, Scott A. Wilson, we have presented each of the following not-for-profits with checks in varying amounts; Watertown Family YMCA, The Salvation Army Massena, NY, St. Lawrence Power and Equipment Museum, Good Samaritan Food Pantry, Zoo New York, Joint Council for Economic Opportunity - JCEO of Plattsburgh, St. Lawrence Valley Renewal House, Homeward Bound Adirondacks, North Country Veterans Association Inc., Help Sami Kick Cancer Foundation (HSKC), and Police Activities League of Massena.

Pictured from left are St. Andrè Parish Business Manager Susan Perkins, Food Pantry Outreach Coordinator Tara Tucker, SeaComm Senior Vice President of Marketing & Communications Tammy Harrigan, and Father Scott Seymour

Massena Memorial Hospital Foundation

We were delighted to commit $50,000 towards the expansion of the Massena Hospital Emergency Department. This investment will assist in ensuring that the community has access to state-of-the-art emergency services in an updated facility. The renovations of the emergency department include a refresh of current space and nurse stations, updated exam treatment rooms, the establishment of a family consult room/lounge, updated behavioral health rooms and registration areas, as well as new flooring and furniture. We are extremely pleased to provide Massena Hospital Foundation with our financial support for their Emergency Department expansion,” said SeaComm President & Chief Executive Officer Scott Wilson. “The hospital is a cornerstone of the greater Massena community and continues to meet the healthcare needs of our members, friends and neighbors, which is extremely important to us," he added

Pictured from left are MMH Foundation Executive Director Julia Rose, SeaComm Board Vice Chairman Mitch Marolf, Board Secretary Patricia Dodge and President & Chief Executive Officer Scott A. Wilson

North Country Children’s Museum

We were thrilled to contribute $10,000 to the North Country Children’s Museum (NCCM), located in Potsdam, NY. The funds will sponsor the Infant Playroom, a key element of the museum’s second floor expansion. SeaComm has a long history of supporting organizations within the communities we serve. “The Children’s Museum offers a unique opportunity to the youth and families in our community,” states Scott A. Wilson, SeaComm President & Chief Executive Officer. “We are proud to sponsor and have the naming rights for the Infant Play area, located on the second floor, to ensure the youngest of the museum patrons have a visually appealing and hands-on experience to enhance their overall visit.” With this donation, the North Country Children’s Museum will provide more fun and education for families with the youngest children.

Pictured from left are SeaComm Vice President of Retail Operations Rick Maloney, NCCM Executive Director Sharon Vegh Williams, PhD, and SeaComm President & Chief Executive Officer Scott A. Wilson

NEW! Donatoin Request Portal

We’re focused on making our communities a better place to live, and we believe there’s no better way to do that than by giving back. As such, we are proud to announce the launch of our new donation and sponsorship application portal, located at https://www.seacomm.org/donation-request.html. All requests for funding must be submitted through this portal for consideration.*

We look forward to continued support of local organizations that help strengthen the neighborhoods that we serve and improve the quality of life for residents within our membership area!

*Please note: there are specific instructions listed on the web page for funding requests of $5,000 or more. For more information, please visit the link above.

Page 12

New Hires and Promotions

Jacqueline Hallock – Vice President of Marketing & Communications

Jacqueline Hallock of Plattsburgh has been hired as the Vice President of Marketing and Communications. Jackie comes to SeaComm with more than 17 years of financial services experience, including retail branch management and senior level marketing experience. She is a native of Massena, a graduate of St. Lawrence University, Canton, NY, with a BA in English-Writing and Speech, and holds a Master of Science in Media and Communications from the London School of Economics and Political Science, London, England.

Katharine Lyon – Marketing Manager

Katharine Lyon of Potsdam has been hired as the Marketing Manager at the credit union’s headquarters. Kat comes to SeaComm with a background in non-profit marketing and arts management. She has held numerous roles in the non-profit sector, including Artistic Executive Director, Marketing Manager, and Social Media-Marketing Coordinator. In her new position, Kat manages the daily operations of the marketing department, including the credit union’s Beyond the Branch Initiative and donation portal. Kat holds a Bachelor’s degree in Arts Management from Syracuse University.

Nicolette Rufa – Senior Account Specialist

Nicolette Rufa of Massena was promoted to Senior Account Specialist at SeaComm’s headquarters. Nikki has been with SeaComm since November 2017, where she has continuously held roles in the credit unions accounting department and has served on multiple committees. In her new role, Nikki will continue to perform complex accounting tasks in support of the financial management and operations of the credit union, while delivering total member satisfaction to both internal and external members. Nikki holds an Associate degree in Business Administration from Tidewater Community College in Norfolk, Virginia.

Raymond Cutway – Assistant Branch Manager, Potsdam

Raymond Cutway of Ogdensburg was recently promoted to Assistant Branch Manager at SeaComm’s Potsdam branch location. Ray joined SeaComm in October 2021, and previously served as a part-time Teller before being promoted to full-time Teller, and shortly after to Senior Teller. In his new role, Ray assists in keeping the teller line balanced and running smoothly. Ray also assists with member service needs, while empowering staff to continue to deliver quality member service.

Christina Smutz – Team Lead Member Business Lending Officer

Christina Smutz of Massena was recently promoted to Team Lead Member Business Loan Officer at SeaComm’s headquarters. Christina joined SeaComm in June 2021 as a Member Business Loan Officer. In her new role, Christina will continue to evaluate commercial loan applications by assessing a business's financial health, identifying suitable loan products, negotiating terms, and managing client relationships. Christina holds a certification from America’s Credit Union as a Certified Credit Union Business Lending Professional.

Looking for a great place to work?

According to Great Place to Work® research, job seekers are 4.5 times more likely to find great employment at a Certified™ great workplace. SeaComm has been Certified™ by Great Place to Work® for the past 4 years. If you are interested and looking to grow your personal career at a company that puts its people first, visit out career page at: https://www.seacomm.org/employment.html

Page 13

SeaComm Employees Donate to Hurricane Relief

Credit Union Matches Donation for Total of $3,090

In an effort to raise money to help rebuild and restore hope for those who were impacted by the devastation of Hurricanes Helene and Milton in the fall, SeaComm employees collaborated through jean-day donations. In dressing casually and giving a $5 donation to do so, employee contributions, along with a matching pledge from the credit union, was able to raise $3,090 for the American Red Cross in support of their relief efforts.

“SeaComm employees are always willing to support those in need. Hurricane relief efforts through the American Red Cross for Helene and Milton are no exception. I am very proud of what all of our employees are willing to do to assist those who encounter tragedy and need financial support to get through this unimaginable difficult time,” said Scott A. Wilson, President & Chief Executive Officer of SeaComm. “We are pleased to partner with the American Red Cross and assist them in their critical work.”

Pictured L-R: SeaComm Assistant VP of Information Systems Jonathan Haggard, SeaComm Member Business Loan Analyst Jeffrey Dollinger, SeaComm Financial Service Representative Erica Horan, SeaComm Member Experience Team Lead Virginia Mossow, SeaComm FSA Hope Chapman, American Red Cross Territory 4 Disaster Program Manager Madeline Clark, Senior Resolution Specialist Ashley Deon-Reynolds, SeaComm Senior Accounting Specialist Nicolette Rufa, SeaComm Executive Assistant to the CEO Morgan Dufrane, SeaComm Internal Audit Assistant Nichalos Burke, SeaComm Payment Operations Team Lead Tabitha Ladison, and SeaComm President & Chief Executive Officer Scott A. Wilson.

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SeaComm Joins United Way Campaign

Supporting & Strengthening Our Local Communities

We are proud to continue a partnership again this year with the United Way of Northern New York, United Way of the Adirondack Region, and United Way of Northwest Vermont through our annual payroll deduction campaign!

In February, all staff were invited to hear about the powerful community impact and mission that the United Way creates in the North Country.

Annually, staff are provided the opportunity to pledge a portion of their paycheck to the United Way through the means of payroll deduction Last year, SeaComm staff collectively donated over $10,000 to United Way, with a goal of maintaining or increasing that contribution in 2025.

"At SeaComm Federal Credit Union, our partnership with the United Way embodies our philosophy of ‘People Helping People.’ Through the generosity of our employees, we are making a meaningful impact, strengthening communities in which we live and serve, and changing lives for the better,” states Jonathan Haggard SeaComm AVP of Information Systems and Chair of SeaComm United Way Steering Committee.

LIVE UNITED.

Picture (l to r) SeaComm Assistant VP of Information Systems & Chair of Steering Committee Jonathan Haggard and United Way of NNY President & CEO Dawn Cole.

Page 14

2025 SeaComm Scholarships

Shirley J. Eagles Scholarship applications will be available at SeaComm.org beginning March 3, 2025. The application submission deadline will be Friday, May 2, 2025 by 5:00 p.m.

SeaComm will award this $1,000 scholarship to ten (10) students. If you are the parent or legal guardian of a graduating, college-bound high school senior and have an account with the credit union, or your child has an account with the credit union, we welcome them to apply!

Please visit SeaComm.org on or after March 3, 2025 for further qualifying instructions and to download the scholarship application. If you have any questions, please contact our call center at (800) 764-0566 to inquire./p>

Summer Business Scholarship applications will be available at SeaComm.org beginning March 3, 2025. The application submission deadline will be Monday, June 2, 2025 by 5:00 p.m.

The goal of this scholarship is to promote entrepreneurship with young people throughout our communities. SeaComm will award up to $500 to five (5) students who rise to the top with their business idea. Each student will be required to provide a business plan, proposed expenses and an overview at the end of the program. If the applicant advances to the final round, they will be expected to prepare and participate in a Zoom presentation to the Business Scholarship Committee before the final selection has been made.

SeaComm Awarded for Support of PICEI

This past fall, SeaComm was recognized for ongoing support of Pamoja International Cultural Exchange Inc. (PICEI), a mission-driven organization based in Brasher Falls known for promoting and inspiring unique cultural awareness around the world, helping to foster respect and understanding to bridge the gap between different cultures and generations. Shown presenting the award to President & Chief Executive Officer Scott A. Wilson is PICEI Founding Executive Director Florence Patterson.

SeaComm Will Be Closed

Memorial Day | Saturday, May 26 & Monday, May 28
Juneteenth | Thursday, June 19
Independence Day | Friday, July 4th & Saturday, July 5th
Labor Day | Monday, September 1

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Page 15

Financials

Click here to view the Income Statement, as printed in the newsletter.

Click here to view the Statement of Condition, as printed in the newsletter.

Listen to the President & CEO podcast to stay up-to-date on quarterly financial information and more! https://www.seacomm.org/podcasts.html

Page 16

Brain Teaser Answer: A map

SeaComm

30 Stearns St
Massena, NY 13662

Enhanced SmartLine: (315) 764-0566 or (800) 764-0566

Website/NetTeller™: www.seacomm.org

Locations

Headquarters

30 Stearns Street
Massena, NY 13662
(315) 764-0566
Fax: (315) 764-0152
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 7:30am; Sat. 8:30am

Potsdam Branch

6 Sisson Street
Potsdam, NY 13676
(315) 764-0566
Fax: (315) 265-1456
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

Malone Branch

3349 Route 11
Malone, NY 12953
(315) 764-0566
Fax: (518) 483-7751
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

Canton Branch

101 East Main Street
Canton, NY 13617
(315) 764-0566
Fax: (315) 379-9809
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 7:30am; Sat. 8:30am

Ogdensburg Branch

3001 Ford Street Extension
Ogdensburg, NY 13669
(315) 764-0566
Fax: (315) 394-0449
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Plattsburgh Branch

139 Smithfield Blvd
Plattsburgh, NY 12901
(315) 764-0566
Fax: (518) 324-0567
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

South Burlington Branch

1680 Shelburne Road
South Burlington, VT 05403
(315) 764-0566
Fax: (802) 497-2569
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Essex Branch

25 Carmicheal Street
Essex, VT 05452
(315) 764-0566
Fax: (802) 764-9221
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Watertown Branch

20565 State Route 3
Watertown, VT 13601
(315) 764-0566
Fax: (315) 782-6930
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

This publication does not constitute legal, accounting or other professional advice. Although it is intended to be accurate, neither the publisher nor any other party assumes liability for loss or damage due to reliance on this material.