SeaComm Advisor Newsletter

Spring/Summer Edition 2024

The Advisor

Enhanced Loyalty Rewards - Embrace Better Savings

Learn more on page 2

• 2024 Scholarship
• Pay-It-Forward Recap
• Report from the President & CEO
• $428,000 in Donations Given
• Annual Meeting Announcement

Enhanced Loyalty Rewards

You may be eligible for a better rate!

Our Enhanced Loyalty Rewards Program is designed to benefit YOU. Earn MORE on your money by increasing your certificate rate or save MORE with discounted loan rates!

You could receive additional basis points or discounts on certificate of deposits, fixed IRAs and loans by meeting certain criteria.**

>Stack up your basis points by qualifying for our Basic Rewards & Basic Rewards PLUS and earn a higher return. SeaComm's certificates provide an excellent way to maximize dividends while investing funds for a fixed period of time. A SeaComm certificate may be opened in minutes at any branch or by contacting a call center representative at 1-800-764-0566. Learn more about our NEW certificate special on pg.4 of this newsletter, or visit seacomm.org. Hurry...the rate special ends 4/30/24.

Looking to borrow? Turn your valued membership loyalty into savings on select loans. Take advantage of exclusive loan discounts by redeeming rewards to reduce your best rate up to 1.00% APR*. All rewards are earned based on individual services used, length of membership and more. Veteran discounts also offered.

We believe in maintaining long-term relationships and understand that you have options with many other organizations. Let us show our appreciation for your loyalty and thank you for choosing SeaComm as your primary financial institution! Stop by or contact us today to find out how your member rewards can help you save.

*Annual Percentage Rate. **Rewards are earned based on individual services used and length of membership. Additional terms and conditions may apply. Cannot be combined with other promotions and offers unless stated in terms. Membership eligibility required.

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Have you checked your Loan Engine offers?

Every 60 days, qualified members may receive pre-screened offerings on up to 7 loan products, including:

• New & Used Auto
• Auto Refinance
• Visa Platinum Credit Cards
• Small RV
• Consolidation Loans and/or Personal Loans

Members have the ability to access, review and accept multiple offers at any time…anywhere. If you qualify for a pre-approved offer, you’ll be presented with it through the SeaComm Mobile app, NetTeller™, email, and/or a letter through the mail. You’ll have the ability to accept it immediately by following the prompts on the offer, or by calling into our call center at (800) 764-0566.

You won’t even need to fill out an application OR come into a branch!

*Rates on pre-screened offers are based on your FICO score and full member rewards. Rates quoted are subject to change.

2024 Homebuyer Dream Program™ is Now Open!

SeaComm has continued its partnership with Federal Home Loan Bank of New York in offering down payment and closing cost assistance up to $19,500 to qualified home buyers. The Homebuyer Dream Program™ is a grant that makes funds available to first-time home buyers earning at or below 80% of the Area Median Income.

The FHLB of New York also announced the addition of Homebuyer Dream Program™ Plus, which offers the same grant opportunities to first-time home buyers earning greater than 80%* AMI and an additional $500 towards defrayment of nonprofit counseling agency costs for a maximum of $20,000.

The program is currently open through August 30, 2024 or until the allotment is exhausted. For more information, visit: seacomm.org/mortgage.html or stop by your local SeaComm branch!

*Not to exceed 120% of AMI for SeaComm charter area.

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PIVOT Lending Group

Trusted, Collaborative, Above & Beyond, Lifelong.

We are really excited to be partnered with Pivot Lending for our members who are seeking home mortgage loans in Vermont! This special partnership allows us to provide you with even more loan options and state of the art technology, while enabling us to focus on delivering quality member service. Since 2002, Pivot Lending has partnered with credit unions across the nation to offer all home mortgage loans, including FHA, VA, USDA and Conventional, as well as first time home buyer and down payment assistance programs.

To sign in or create an account with Pivot Lending, visit: seacomm.org/pivot-mortgage

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GreenPath Financial Wellness

Empowering people to lead financially healthy lives.

As you look over the past months, or even years, there are likely many achievements to note when it comes to your finances. Perhaps you trimmed down your debt, or planned for a big purchase. Maybe you started a savings account or a certificate of deposit. If so, congratulations! You’re getting it right! Good money habits are a game-changer. It takes tenacity, commitment and a positive “I Can Do It” attitude to make strides in developing new habits.

Things to keep in mind in order to inspire and renew your commitment to financial health include these tips:

• Write down your specific goals. You’ve made progress but for most people, there might still be more to do.
• Be Positive and Realistic. Making sure your goals are realistic increases your chances for success. Goals can challenge you and help you grow into a new future, however choosing a goal that is attainable is an important part of success.
• Celebrate Milestones. Achieving a financial goal is cause for celebration.  Take time to observe your successes along the way.
• Keep Track of Your Progress. Researchers have noted that making a goal measurable will help it stick. Keeping track of your progress, and watching your pay off balance shrink, can help you stay focused and motivated.

GreenPath provides SeaComm members with access to free one-on-one financial counseling, debt management services, and more. To learn more about how our partnership with GreenPath can help you, call (877) 337-3399.

Puzzle Zone

Brain Teaser:

Q. You’re driving a city bus. At the first stop, three women get on. At the second stop, one woman gets off and a man gets on. At the third stop, two children get on. The bus is blue and it’s raining outside in December. What color is the bus driver’s hair?

**Turn to page 16 for answers to the brain teaser & sudoku puzzle

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How trees access the internet? ...they log in!

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9-Month Certificate Special

Base Rates of… 4.50% APY*

As high as... 6.60% APY* w/Loyalty Rewards

Minimum Investment $5,000

Call us at 800-764-0566 or stop by today! Offer ends 4/30/24.

*APY= Annual Percentage Yield. APY is accurate as of 1/2/24. SeaComm reserves the right to end or modify this offer at any time. This certificate special has a $5,000 minimum balance requirement and a 9-month term, valid for new funds only. Rate starts at 4.50% APY with the potential to increase to 6.60% APY, utilizing Enhanced Loyalty Rewards. Penalties may apply for early withdrawals. Other restrictions may apply. Existing share certificates cannot be redeemed for special rate. This is a one term certificate and will be deposited into your share account once the term has expired. Membership eligibility required. Offer ends 4/30/2024.

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Have you upgraded to a Benefits Plus® checking?

Adding a Benefits Plus® or Benefits Plus® Premium membership to your SeaComm checking account entitles you to an exclusive program, which allows you and your family to save money on products & services you use every day!

This includes...

• Discounted gift and eGift cards
• Exclusive travel discounts
• Up to 50% savings on movies, concerts, and sporting events
• Identity Theft Protection Services...and much more!

*To enroll in Benefits Plus® a monthly fee will be charged to your share draft account. Details of Benefits Plus® coverage and cost can be located at seacomm.org/benefitsplus.html. For complete program information, terms, conditions and exclusions, please visit 222.benefits-plus.org or call 866-329-7587.

2024 SeaComm Scholarships

Shirley J. Eagles Scholarship applications will be available at SeaComm.org beginning March 1, 2024. Application submission deadline will be Friday, May 3, 2024 by 5:00 p.m.

If you are a parent or legal guardian of a graduating, college-bound high school senior and have an account with the credit union, or your child has an account with the credit union, we welcome him or her to apply!

SeaComm will be awarding $1,000 scholarships to ten (10) students. We wish all of our applicants the best of luck! Please visit seacomm.org for further qualifying instructions and to download the scholarship application on or after March 1, 2024. If you have any questions, please contact our call center at (800) 764-0566 to inquire.

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Summer Business Scholarship applications will be available at SeaComm.org beginning March 4, 2024. Application submission deadline will be Monday June 3, 2024 by 5:00 p.m.

Up to $500 will be awarded to five (5) students who rise to the top with their business idea. Each student will be required to provide a business plan, proposed expenses and an overview at the end of the program. If the applicant advances to the final round, he/she will be expected to prepare and participate in a Zoom presentation to the Business Scholarship Committee before the final selection has been made.

The goal of this scholarship is to promote entrepreneurship with young people throughout our communities. Please visit seacomm.org for further qualifying instructions and to download the scholarship application on or after March 4, 2024. If you have any questions, please contact our call center at (800) 764-0566 to inquire.

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Happy Retirement Barb Bessette!

After 18 years of dedicated service to the credit union, Barb Bessette has retired! Barb started her career with SeaComm on December 4th, 2006 as a Financial Service Representative, being trained in both member service and lending. Throughout her career, Barb accepted the additional duties of Assistant Branch Manager of our Canton location and was later promoted to Branch Manager in 2017. Barb was also appointed by SeaComm’s Board of Directors to serve on the board’s nominating committee from 2019-2023.

Born in Lowville, NY and raised in Harrisville, as well as Black River, Barb enjoys spending time with her family, camping in the summer, and snowmobiling in the winter.

When asked what she is looking forward to most in retirement, Barb says, “Making new memories with my family, especially with my granddaughters.”

We wish her all the best!

New Hires & Internal Promotions

Morgan Smart of Plattsburgh has been appointed to the role of Branch Manager for SeaComm’s Plattsburgh branch location. Morgan was specifically hired for the position and came to the credit union with over 14 years of experience in the financial industry. Morgan previously held the position of VP of Operations at a local financial institution prior to joining SeaComm. In her new position, Morgan manages the daily branch operations and works with the Plattsburgh team to deliver quality service to our members.

Holly O’Brien of South Burlington has been appointed to the position of Branch Manager for SeaComm’s South Burlington branch location. Holly joined the credit union with over 15 years of experience in the financial service industry. Throughout her financial career, Holly has served as a Teller, Member Service Representative, Consumer Loan Officer and Branch Manager. In her role as Branch Manager, she oversees branch operations, including teller and lending functions, and ensures high member service standards.

Elizabeth Holliday of Massena has been appointed to the role of Branch Manager for SeaComm’s Canton branch location. In her new position, Elizabeth manages the daily branch operations and works with the Canton team of staff to deliver a quality experience for the membership. Elizabeth brings a combined 30 years of experience in the retail and financial service industry to her new role. Throughout her career with the SeaComm, Elizabeth has served as Financial Service Assistant, Financial Service Representative, Assistant Branch Manager at the Potsdam location, and Branch Manager at the Ogdensburg location.

Brianna Uppstrom of Massena has been promoted to Assistant Branch Manager for SeaComm’s Massena branch location. Brianna began her career with SeaComm in 2020, and previously served as a Teller and Financial Service Representative. In her new position, Brianna assists in managing the daily operations of the branch while empowering staff to deliver quality member service.

Emily Clark of Massena has been promoted to Interim Branch Manager for SeaComm’s Ogdensburg branch location. In her new position, Emily manages the daily branch operations and works with the Ogdensburg team of staff to ensure member satisfaction. Throughout her career with the credit union, Emily has served as a Teller, Financial Service Representative, and most recently Assistant Branch Manager at the Massena location.

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Looking for a great place to work?

According to Great Place to Work® research, job seekers are 4.5 times more likely to find great employment at a Certified™ great workplace. SeaComm has been Certified™ by Great Place to Work® for the past 3 years. If you are interested and looking to grow your personal career at a company that puts its people first, visit out career page at: https://www.seacomm.org/employment.html

Pay-It-Forward Program

Performing Random Acts of Kindness Since 2017

Heathers Sweet Treats – Essex, VT

SeaComm covered the cost of ice cream at Heather’s Sweet Treats in Essex. The event was announced in advance on the credit union’s Facebook page, and more than 170 individuals enjoyed their choice of ice cream for free on Friday, July 28. SeaComm staff also provided individuals with phone fans, reusable straws, and other fun items.

Pictured (l to r) are Pay-It-Forward Recipient Courtney Johnson, SeaComm Senior Teller Allison Fuller, and Pay-It-Forward Recipient Shannon Bolduc.

Zoo New York – Watertown, NY

SeaComm paid for admission at Zoo New York in Watertown. The event was announced in advance on the credit union’s Facebook page, and more than 500 individuals enjoyed the zoo for free on Friday, August 18. Visitors also went home with water bottle fans, pocket screwdrivers, and other giveaway items.

Pictured (l to r) are SeaComm Branch Manager Jess Roach and Zoo New York Guest Experience Associate Torri Disario.

Feldman’s Bagels – Shelburne, VT

SeaComm paid for meals at Feldman’s Bagels in Shelburne, VT. The event was announced in advance on the credit union’s Facebook page, and more than 50 individuals enjoyed free bagels, sandwiches, and other food items of their choice on Wednesday, October 25. SeaComm also provided customers with pop sockets, reusable grocery totes, and coffee tumblers.

Pictured (l to r) from Feldman’s Bagels are Crew Member Megan Jean Croteau and Shift Supervisor Lily Williams, and from SeaComm are Marketing Communications Specialist Dave Cohen and Marketing Specialist Cameo Torres.

St. Lawrence Hockey – Canton, NY

SeaComm purchased 25 pairs of St. Lawrence University Hockey tickets and donated them back to its membership. The 50 tickets were raffled for free on the credit union’s Facebook page, and the winners were notified by phone prior to the hockey game, which took place on Friday, December 8 at Appleton Arena. The ticket winners were also given winter hats and ice scrapers, as well as complimentary popcorn and refreshments courtesy of SeaComm.

Pictured (l to r) from SeaComm are Assistant Branch Manager Ashley Montgomery, Marketing Communications Specialist Dave Cohen, and Marketing Specialist Cameo Torres.

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Don't Forget to Spin-The-Wave!

Each grade school student that brings in a report card with passing grades will receive two spins on the wheel! Prizes range from sweet treats to $3, $5, and $10 deposits into a child’s Moola Moola account, or gift cards with a value of $5 or $15.

For more information and to view the Spin-The-Wave schedule, visit: www.seacomm.org/moolamoola.html

Report of the President & Chief Executive Officer

Scott A. Wilson | President & Chief Executive Officer

Exceptional Service Is Our Top Priority

Service is a strategic goal set by our Board of Directors and one we work to exceed every day. One of the ways we gauge how we are doing is the use of our Quality Loop Survey. On a monthly basis, these random surveys are mailed to members who have conducted some sort of transaction at the Credit Union. This can be as simple as a balance inquiry in our Call Center, or applying for a loan in person or electronically. Whatever the circumstance, we want feedback on how our member was treated and if we did everything necessary to make them feel valued. Scores range from one to seven (7 being the best). Our overall result for 2023 was 6.81. We do the same on our internal service to one another. Scoring is one to five (5 being the best). The overall Internal Service score was 4.95.

At the end of each year, we calculate the overall average of every employee who received surveys on their delivery of service both externally and internally. The top ten are given the President’s Award for Service Excellence.

In 2023 they were:

• Melissa Cree, Core Specialist I, Information Systems
• Donna Deruchia, Call Center Manager
• Rose Ellison, FSR, Canton Branch
• Laurie French, Teller, Plattsburgh Branch
• Sam Hollenbeck, Payment Operations Representative
• Jesse Lawrence, Human Resources Specialist
• Rose Lapoint-Matthews, Senior Teller, Canton Branch
• Neary McCarthy, Accounting Specialist
• Emily Pickering, Teller, Malone Branch
• Megan Smith, FSR, Malone Branch

All ten were recognized for their high achievement in this area with their names on a plaque, an appreciation certificate, gift and a lunch.

This is the 11th year in a row for Rose LaPoint-Matthews of our Canton Branch, who has been consistently at the top for exceptional service. We are extremely proud of these individuals and the work all of our employees perform with their consistency in delivering exceptional member service.

For the third time, a branch was given an award for the top Quality Loop overall average. This year, the Watertown Branch with an overall score of 6.94 out of 7 took the top honor. Congratulations to Jess Roach, Branch Manager and her entire team.

Keeping Engaged Staff is Key

We absolutely know why SeaComm is so successful. We have a talented, smart, hard-working staff, which takes great pride in their work of serving our members. We do have high expectations and are committed to maintaining that standard, moreover, we are incredibly fortunate to have dedicated employees who live our service values.

To ensure we are keeping engaged with our staff, we have participated for the last fourteen years with an employee engagement survey. For the first ten, Best Companies to Work for in NY and most recently the Great Place to Work. The feedback, which is provided by our staff, gives us the ability to talk about areas, whereby as an employer we can improve, whether it is in the area of training, benefits or communication.

This is an ongoing dialogue, which occurs between each survey, amongst our staff, managers, senior management and board.

Financial Strength

Our financial position continues to remain solid. Year-end assets climbed in excess of $799 million, an annual growth of 3% from year-end December 31, 2022. At the same time, our net operating expenses YTD were at 1.96%, well below our goal of 3%. We finished the year with a net income of $7.6 million, garnering us more than $112 million in undivided earnings to date. Our total dividend expense was $6.7 million, which included an additional $2.1 million more than was budgeted. This additional expense offered our members a better rate of return on their certificates of deposit. Capital remains a key component to our financial health, as it is necessary to maintain adequate financial reserves for loan losses as our assets continue to grow. It ensures that we are able to withstand any uncertainty. Our risk-based capital requirement of at least 10% by the National Credit Union Administration, due to being a large complex credit union, ended at 24.95%, well above regulatory requirement.

Our financial strength continues to be nationally recognized. BauerFinancial, an independent rating company, recently awarded us their Superior Five-Stars. They analyze the performance of U.S. Banks and Credit Unions. The star ratings classify each credit union based upon a complex formula which factors in relevant data including, but not limited to: capital, historical trends, loan delinquencies, differences in the book and market values of the investment portfolio, profitability, repossessed assets, reserves, charge-offs, regulatory compliance and asset quality. It has deemed SeaComm as safe, financially sound and we are operating well above their regulatory capital requirements.

Recently I, along with other private-sector employers and governmental representatives, met at the Credit Union with New York State elected officials Senator Dan Stec, 45th Senate District, Assemblymen Billy Jones, 115th Assembly District and Assemblyman Scott Gray, 116th Assembly District to discuss issues that relate to economic development in the greater Massena area. It was a highly constructive opportunity for all who participated, including Pat Curran of Curran Renewable Energy, Bill Fiacco, Developer and Owner of the Grist Mill, Dale Kramer, Kramer Wealth Strategies and Sue Bellor, Supervisor, Town of Massena.

90 Years of a Cooperative Financial System

The Federal Credit Union Act, which in essence ensures that we make credit available and promote thrift through a national nonprofit, cooperative system, was signed into law in 1934, by President Franklin Delano Roosevelt. This was born out the Great Depression to ensure that credit is made available to those who needed it. As we near the end of our 60th year in operation, we are reminded of that intended mission; and will be forever committed to our roots of taking care of all our members in the same basic foundation of those early days, which for us started six-decades ago, in that iconic toolbox.

Enhanced Loyalty Rewards...Make a Difference

Be certain to inquire about our Enhanced Loyalty Rewards program. This will give you a boost on our certificate of deposits, IRA certificates and a reduction on your best loan rate. Check out the details on page 2 of this Advisor. You have earned it!

Going forward our focus continues to be on enhancing our product and service offerings to meet the ever-changing business landscape and provide each member with a strong value proposition in being a member of our Credit Union. This is accomplished through a consistent and responsible growth strategy.

On behalf of the Board of Directors, management and staff, we are grateful to our more than 54,200 members, who continue to put their trust in us, and we will continue to work diligently to remain strong in order to be able to serve well into the future.

Respectfully submitted,

Scott A. Wilson
President and Chief Executive Officer

Follow him on Twitter, Instagram, and Facebook! @SeaCommCEO

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TALK WITH SCOTT WILSON

Once per quarter, the President/ CEO will come to you! Join him at the branch locations listed.

• Watertown | April 18
• Malone | June 20

All sessions will run 11:00am to noon.

Business Spotlight

In support of local business members, SeaComm highlights small business owner stories in the quarterly business newsletter called “Your Bottom Line.” Here are the recaps of the third and fourth quarters of 2023:

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Bseen24-7.com

Bseen24-7.com is a well-established advertising company that has been serving the Franklin, St. Lawrence, Jefferson, and Clinton counties for years. Its footprint covers all of northern New York; from Plattsburgh and Champlain on the east side of the state, to Alexandria Bay and just north of Watertown, on the north west side of the state. With over 207 strategically placed billboard faces, they have become a go-to solution for businesses looking to increase visibility and sales.

As a premier advertising company with over 38 years of experience in advertising and marketing, owner Royal Forgues understands the importance of providing customized solutions that resonate with clients’ unique needs. “Our team of experts work closely with businesses to develop custom campaigns that increase brand awareness and drive sales. We offer a wide range of advertising solutions, including billboards, digital advertising, and more, to help businesses achieve their goals.”

What sets Bseen24-7.com apart is its commitment to providing high-quality advertising solutions that deliver results. Its team of experts work closely with clients to understand their unique needs and develop custom campaigns that resonate with their target audience.

With its extensive experience in the advertising industry, Bseen24-7 is a trusted partner for any business looking to take its advertising efforts to the next level. When it comes to the complete service offerings, Forgues states, “We offer a wide range of advertising solutions for our clients, which includes mobile billboards, digital advertising, and more.”

As for his experience working with SeaComm, Forgues is very pleased. “We have had a great experience working with SeaComm as our credit union. The team has been extremely supportive and have met all our financial needs,” he said. “We highly recommend SeaComm to anyone looking for a reliable and trustworthy financial institution.”

If you're looking for an effective advertising partner that truly cares about your business’ success, then look no further than Bseen24-7.

Give them a call to learn more about how they can help you reach your business goals. To get started, email Royal Forgues at: Royal@bseen.24-7.com, call 518-383-0110, or visit them online at Bseen24-7.com.

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Northern Roots Salon & Spa

Small businesses are the backbone of America’s economy. Entrepreneurs work very hard each day to provide great services, especially at the local level. Keely Ashley is no different. Her hard work and dedication to her craft is about to pay off. She is the owner of Northern Roots Salon & Spa, and her journey is one worth paying attention to.

After graduating from Norwood-Norfolk Central School in 2021, Keely Ashley went on to study at the Center for Natural Wellness School of Therapeutic Massage in Albany, NY. She also started working at Studio 162 in Massena, NY as a nail technician trainee. Her passion for massage therapy led her to Truly Chiropractic in Brasher Falls, NY where she started practicing massage therapy. Now that she has passed her boards and is an official New York State Licensed Massage Therapist, it’s time for the next big step. With her clinical and spa setting experience, Keely is building something of her own.

Keely’s dream has always been to open her own business, and that is exactly what she’s doing. Northern Roots Salon & Spa is her dream coming to life. Keely founded the business in June 2023, and she has big plans for her space. Along with massage therapy, Keely is looking to provide the community of Norfolk with a full service salon.

Her business model will be similar to other salons where freelancers can come in and rent a space for their service. Keely explains, “I will be offering three rooms for rent, where I’m hoping to have a Reiki practitioner, facialists, and wax technicians.” Those aren’t the only services Northern Roots Salon & Spa will provide. “There will also be four hair dresser stations, as well as two nail stations for manicures and pedicures. “ Northern Roots Salon & Spa will provide.

From her late teens through her time as a new business owner, Keely has been working closely with SeaComm. “I’ve been a member since I was about 16, and I have had a really great experience working with SeaComm,” said Keely. “The loan process has been very positive and I’ve had amazing people helping me with that.” Providing both a positive and helpful experience makes the process a lot easier.

Visitors can find Northern Roots Salon & Spa at 4A North Main Street in Norfolk, NY. For more information or to book an appointment, you can find the salon on Facebook @Northern Roots Salon & Spa.

Let us spotlight your business!

We are proud of our business members and want to share your story! Contact Jerry Manor for more information: 800-764-0566 / jmanor@seacomm.org

Donations & Community Outreach

SeaComm Employee Toy Drive

SeaComm employees recently made a donation of toys to support the Toys for Tots and Toys for Kids program operated in Northern New York and Vermont, respectively. The year-long employee fundraising efforts contributed to a $5,112 donation of toys, which were delivered to children in need who live within communities served by the credit union. Toys For Tots and Toys for Kids are operated by the U.S. Marine Corps Reserve with the mission of collecting and distributing toys as Christmas gifts to children in need throughout the community.

Pictured from left are SeaComm Assistant Branch Manager Ashley Montgomery, Toys for Tots Director of Inventory Development Derrick Conway, and SeaComm Financial Service Representative Rose Ellison.

Feeding Chittenden

We were honored to contribute a combined $9,000 in support of the local Neighborhood Centers of St. Lawrence County and the JCEO Food Services Program, which extends aid to Franklin and Clinton Counties in NY. We also donated to food pantries in communities served by the credit union. This included the Good Samaritan Food Pantry in Malone, Feeding Chittenden food shelf in Burlington, VT, Aunt Dot’s Place in Essex, VT and Urban Mission in Watertown, NY. These organizations provide services such as emergency shelter, utilities, and food to families in need.

Pictured from left are SeaComm AVP of Retail Operations & Regional Manager Yvonne Alterie and Feeding Chittenden Associate Director Anna McMahon.

United Way of Northern NY

We were happy to deliver a combined total of $50,000 to five local not-for-profits as a way to enrich the communities we live in. This financial support was made in conjunction with the Small Business Recovery Grant Program provided by the Federal Home Loan Bank of New York. We presented each of the following not-for-profits with a $10,000 check; United Way of Northern NY, St. Lawrence County Historical Association, Police Activities League of Massena, Massena Arts and Theater Association, and the St. Lawrence Power and Equipment Museum.

Pictured from left are SeaComm Vice President of Accounting Michelle Patenaude, United Way of NNY Chief Executive Officer Dawn Cole, and SeaComm President & Chief Executive Officer Scott A. Wilson.

In 2023, SeaComm contributed more than $428,000 in donations and local sponsorships. This included donations to the foundations of University of Vermont Medical Center and Almanzo Wilder Farm Restoration.

2024 Annual Meeting

The Annual Meeting of the members of SeaComm Federal Credit Union will be hosted online on Tuesday, May 21, 2024 at 7:00 p.m. A virtual meeting link will be provided to all registrants prior to the meeting. As is customary, Finance, Directors, Supervisory Committee and President & Chief Executive Officer will present reports for 2023.

There are two vacancies for the Board of Directors. The nominees are Wayne Duso, and Robert Santamoor. Wayne Duso began his service on the Board of Directors in 1995. He is a retiree from Alcoa, after working for over 35 years in various engineering and management positions, including plant manager. Mr. Duso attended Norwich University and Syracuse University. Robert Santamoor started his service on the Board of Directors in 2015. He is the Executive Director of the Village of Potsdam and Village of Canton Housing Authorities. Mr. Santamoor is also a second term Trustee for the Town of Canton Board. He acquired a Bachelor of Science, Business Administration from SUNY Empire State College in 2003 and a Master of Business Administration in 2013, also from SUNY Empire State College. He experienced higher education while serving 14 years with ARAMARK Corporation as a manger, director and operations manager. Mr. Santamoor is married and has three adult children and currently resides in Canton.

If any member wishes to run for a vacancy, nominating petitions are available through Tammy Harrigan at SeaComm’s 30 Stearns Street, Massena location. The petitions must be signed by one percent of the members, all 18 years of age or older. Petitions and pertinent paperwork must be returned to Ms. Harrigan at the 30 Stearns Street location by 5:00 p.m., April 11, 2024. If no petitions are filed for a vacancy, there will be no nomination from the floor or any election for that vacancy at the Annual Meeting.

A complete list of candidates will be posted in a conspicuous place in the credit union offices along with qualifications and biographical data on those nominated. The election, if required, shall be determined by plurality vote and shall be by ballot.

Board of Directors

• Myron Burns..................Chairman
• Mitch Marolf...........Vice Chairman
• Patricia Dodge...............Secretary
• Thomas Hannan............Treasurer
• Wayne Duso.....................Director
• Robert Santamoor............Director
• Scott A. Wilson.................Director
• Keith Edwards...Director Emeritus
• Gary Fuller...Director Posthumous Emeritus (1963-2022)

Supervisory Committee

• Patrick Facteau..............Chairman
• Thomas Sullivan..............Member
• Umesh Kumar..................Member
• Thomas Latinville.............Member
• Corey Decillis...................Member

Please Join Us Virtually

SeaComm is a not-for-profit organization that is cooperatively owned by our members. The entire credit union benefits when our members actively participate in their ownership.

Join our live online video stream with other members, our Board of Directors, and the SeaComm leadership team as we report on the 2023 performance of our mutually-owned credit union and look ahead to the future.

For more info, visit SeaComm.org

Max Savings. Max Refund.

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Payment Zone

…allows you to manage your payments when you want, where you want!

Benefits & Features:

• Create an account and pay your loan in just one click.
• Auto debit from your checking or savings account when you set up reoccurring payments.
• If you fall behind on a payment, we can create a payment plan until you're caught up.
• Receive a confirmation email when your payment has been posted.

Visit https://www.seacomm.org/paymentzone.html to access Payment Zone and to learn more about other payment options including Pay by Mail.

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Mobile Branch Updates

• Transaction History Search
• Travel Notices
• eDocuments

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Have You Taken Advantage of CO-OP?

SeaComm is proud to be a part of the CO-OP ATM and Shared Branch networks!

This partnership gives our member’s access to more than 5,000 CO-OP labeled shared branch locations and over 2,000 self-service locations covering all 50 states. It also provides nearly 30,000 surcharge-free ATM’s countrywide.

For more information, or to find surcharge-free service locations visit co-opsharedbranch.org or call 1-888-SITE-CO-OP.

Social Media Sweepstakes | $250

Congratulations are in order for our “Snowman Showdown” sweepstakes winner...Valerie Dishaw!

She correctly answered all of the trivia questions about our Weekly Wave Blog back in December and walked away with a $250 prize!

MAKE SURE TO “LIKE" AND FOLLOW SEACOMM ON SOCIAL MEDIA TO STAY IN-THE-KNOW ON OUR LATEST SWEEPSTAKES AND GIVEAWAYS.

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Vermont Teddy Bears

Congratulations to our Vermont Teddy Bear Winners! Eight lucky members won a 4’ Classic Big Bear with a red ribbon bow in our annual holiday giveaway, which was hosted both in-branch and virtually this year.

The lucky winners were Shelia Matson, Tammy Lincon, Linda Sterling, Allison Bigness, Susan Caswell, Jessica Murdock, Thad Wolosinski and Bailey Coons.

Congratulations to all!

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Exclusively for our TOP FANS on Facebook

Our DIAMOND CLUB giveaways are designed exclusively for our Top Fans on Facebook. Each month, we give away one prize to one lucky person...valued at up to $100! You MUST be a SeaComm member and a Top Fan on our Facebook page to be eligible to win the prize.

Not a Top Fan? Be sure to interact with our Facebook page often so that you may earn a Top Fan Badge and have a chance to win great prizes!

Please Note: SeaComm does NOT have the ability to add to or control the Top Fan selection process. Facebook algorithms will designate Top Fans on a weekly basis.

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SeaComm Will Be Closed

• Memorial Day | Saturday, May 25 & Monday, May 27
• Juneteenth | Wednesday, June 19
• Independence Day | Thursday, July 4
• Employee Appreciation Day | Saturday, August 3
• Labor Day | Saturday, August 31 & Monday, September 2

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Stay up-to-date!

Text SEACOMM to (844) 573-2533

*Opt-in to our text message marketing program to stay up to date on our most exciting news and important information!

Financials

Click here to view the Income Statement, as printed in the newsletter.

Click here to view the Statement of Condition, as printed in the newsletter.

Brain Teaser Answer: Whatever color your hair is. Remember, you’re driving the bus!

SeaComm

30 Stearns St
Massena, NY 13662

Enhanced SmartLine: (315) 764-0566 or (800) 764-0566

Website/NetTeller™: www.seacomm.org

Locations

Headquarters

30 Stearns Street
Massena, NY 13662
(315) 764-0566
Fax: (315) 764-0152
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 7:30am; Sat. 8:30am

Potsdam Branch

6 Sisson Street
Potsdam, NY 13676
(315) 764-0566
Fax: (315) 265-1456
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

Malone Branch

3349 Route 11
Malone, NY 12953
(315) 764-0566
Fax: (518) 483-7751
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

Canton Branch

101 East Main Street
Canton, NY 13617
(315) 764-0566
Fax: (315) 379-9809
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 7:30am; Sat. 8:30am

Ogdensburg Branch

3001 Ford Street Extension
Ogdensburg, NY 13669
(315) 764-0566
Fax: (315) 394-0449
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Plattsburgh Branch

139 Smithfield Blvd
Plattsburgh, NY 12901
(315) 764-0566
Fax: (518) 324-0567
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

South Burlington Branch

1680 Shelburne Road
South Burlington, VT 05403
(315) 764-0566
Fax: (802) 497-2569
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Essex Branch

25 Carmicheal Street
Essex, VT 05452
(315) 764-0566
Fax: (802) 764-9221
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Watertown Branch

20565 State Route 3
Watertown, VT 13601
(315) 764-0566
Fax: (315) 782-6930
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

This publication does not constitute legal, accounting or other professional advice. Although it is intended to be accurate, neither the publisher nor any other party assumes liability for loss or damage due to reliance on this material.

©2020 SeaComm Federal Credit Union