SeaComm Advisor Newsletter

Fall/Winter Edition 2024

The Advisor

Access Digital – Next Generation Digital Experience

• Scholarship Recipients
• Great Place to Work Certification Day
• Report From the President & CEO
• Internal Promotions
• Business Spotlight

Access Digital

Our NetTeller vendor, Jack Henry and Associates, recently announced the retirement of its NetTeller platform, effective 1/15/2025. Because of this development, SeaComm will partner with Access Softek, our current mobile app provider, to implement a new and robust, updated experience called Access Digital.

We are happy to share with you that all of the features you have come to depend on within the NetTeller platform, will continue to be available to you; and thrilled to share some of the newer features as the sunset date gets closer. The biggest change will be that Access Digital is a member centric system, versus an account centric system that we currently have.

What does that mean? Simply, when you enrolled through NetTeller, your username and password would only grant you access to a single account number, meaning it is account centric. If you are associated with multiple account numbers, a username and password would need to be set up on each.

With Access Digital, your future enrollment will be member centric. It will allow you to view all accounts that you are connected to, whether primary or joint. All accounts tied to your social security number will show in one visual platform, using a single username and password!

As the transition date gets closer, further information and instructions on how to navigate enrollment with Access Digital will be provided. A great option to remain current on important information and updates, is to subscribe to SeaComm’s text messaging program. Two easy options to subscribe:

Text the keyword SEACOMM to (844) 573-2533 -or- visit our website home page, enter your mobile number into the online form provided and click “Submit Now”.

By participating, you agree to the terms and conditions provided.

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Homeownership Starts …with a SeaComm Mortgage

Are you ready to buy your first home or maybe you’re an accomplished borrower? We offer a wide range of home loan options to help meet your specific needs and a dedicated loan officer to walk you through all the details. We will help you determine what you qualify for and hold your hand through the process.

We are dedicated to serving our members with the utmost integrity and helping each of you reach your financial objectives. Our home loan options are just one of the many ways we can serve you best. For more information, visit: seacomm.org/mortgage.html or stop by your local branch!

If you are ready to start your application, apply online in as little as 20 minutes or reach out to one of our Mortgage Loan Officers today via phone or email!

In partnership with... OwnersChoice & PIVOT Lending Group

Vanessa Alvarez
Mortgage Specialist
315-764-0566 ext.503
valvarez@seacomm.org

Tara Cusworth
Mortgage Manager
315-764-0566 ext.228
tcusworth@seacomm.org

Trudi Latrace
AVP of Loan Operations
315-764-0566 ext.296
tlatrace@seacomm.org

Great Place to Work Certification Day!

We are proud to be Certified™ by Great Place to Work® as elected by our employees for a fourth year. This prestigious award is based entirely on what current employees say about their experience working at SeaComm. This year, 90% of all employees said it’s a great place to work, compared to 57% of employees at a typical U.S. - based company.

Our company culture is our top priority. As a way to celebrate our wonderful employees and our Great Place to Work® Certification, SeaComm staffers were treated to lunch and relaxed their attire by purchasing a celebratory t-shirt for each of them to wear along with jeans (if they chose).

Employee Appreciation Day at Great Escape

Puzzle Zone

Brain Teaser:

Q. Samuel was out for a walk when it started to rain. He did not have an umbrella and he wasn't wearing a hat. His clothes were soaked, yet not a single hair on his head got wet. How could this happen?

**Turn to page 16 for answers to the brain teaser & sudoku puzzle

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What does corn say when you give it a compliment? ...Aw shucks!

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Enjoy EXCLUSIVE savings with Benefits Plus®

Adding a Benefits Plus® or Benefits Plus® Premium membership to your SeaComm checking account entitles you to an exclusive program, which allows you and your family to save money on products & services you use every day!

Discounts on...

• Gift Cards
• Travel Expenses
• Entertainment
• Dining & much more!

Consider upgrading to Benefits Plus® Premium, which included the advantages of Benefits Plus®, as well as additional protection from Ultimate ID Plus®

Visit your local branch to enroll today!

*To enroll in Benefits Plus® a monthly fee will be charged to your share draft account. Details of Benefits Plus® coverage and cost can be located at seacomm.org/benefitsplus.html. For complete program information, terms, conditions and exclusions, please visit 222.benefits-plus.org or call 866-329-7587.

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SeaComm will be closed:

• Labor Day | Saturday 8/31 & Monday 9/2
• Columbus Day | Saturday 10/12 & Monday 10/14
• Veteran’s Day | Saturday 11/9 & Monday 11/11
• Thanksgiving | Thursday 11/28
• Christmas Day | Wednesday 12/25

Shirley J. Eagles Scholarship Award Recipients

Harlee Hartson, son of Melissa Bell of Massena, graduated from St. Lawrence Central High School with a GPA of 91. An avid volunteer, Harlee helped out with blood drives, food distribution, as well as the 2024 winter carnival experience. Besides volunteering, Harlee also works at McDonalds, picking up 12 hours per week. Harlee has been accepted to SUNY Canton and plans to study cybersecurity starting in the fall of 2024.

Jake Linstad is the son of Russell and Ally Linstad of Massena. Graduating from Massena High School, Jake maintained a GPA of 88.21. A stellar athlete, Jake has won awards for both hockey and football. He volunteers at The Morning Blend, a breakfast shop open during the first 4 school periods. There he would make sandwiches and coffee orders. Outside of school, Jake works at Morley’s in Massena where he busses and hosts for 20 hours a week. In the fall, Jake will be studying cybersecurity at SUNY Canton.

Luke Dalton, son of Valerie Dalton and Joshua Perkins of Chateaugay, and Scott Dalton of Massena, finished his career with a 96.17 GPA. Luke was a constant participant in athletics and musical arts. A member of 4-H, as well as the National Honor Society, Luke has logged many hours of volunteering. For two years Luke worked multiple roles at the Quick Stop and then as an office assistant for The Inspector, LLC. He will attend Clarkson University in the fall, where he earned multiple scholarships and will study chemistry education.

Kaelyn Morgan is the daughter of Danielle Morgan of Chateaugay. She graduated from Chateaugay High School with a GPA of 94.88. An active member of her school and community, Kaelyn belonged to the student council, 4-H, the local marching band, and was a little league basketball coach. Kaelyn will continue her education at SUNY Plattsburgh where she will study chemistry starting this fall.

Dawson Matthews, son of Dereck Matthews and Laurie White of Russell, recently graduated from Edwards Knox Central School with a 93.77 GPA. His excellent academic performance helped Dawson earn the Excelsior and Academic Excellence Scholarships. Outside of the classroom Dawson was an active member of the National Honor Society, volunteering with the group on multiple occasions. This fall, Dawson will be attending Clarkson University where he will major in engineering.

Erica Bates is the daughter of John and Andrea Bates of Canton. Erica has graduated from Madrid Waddington High School with a GPA of 95.60. Throughout her high school career, Erica was involved in multiple clubs, sports teams, and was a member of National Honor Society. Outside of school, Erica has held multiple jobs, including positions at United Helpers and Breezy Maples Farms. Erica will be attending the nursing program at Elmira College, where her past academic achievements have earned her the Presidential Scholarship.

Noah Besio-Melech, son of Melissa Besio of Moira, has graduated from Brushton-Moira High School with an 88.68 GPA. Noah has accumulated multiple hours of volunteer work through his membership with the National Honor Society and organizations like Upward Bound. He had an internship with the Strand Center of the Arts in Plattsburgh, and assisted with kindergarten classes in the Brushton- Moira Central School District. After receiving the Cardinal North Country Grant and Federal Teach Grant, Noah will be attending SUNY Plattsburgh in the fall where he will study childhood/special education.

Elizabeth LeRoy, daughter of William LeRoy of Malone, graduated from Franklin Academy High School with a GPA of 93.33. While a student, Elizabeth volunteered for many organizations, including the American Legion, Flanders Elementary, food pantries, and Franklin Academy. She was also employed as a lifeguard. Erica will attending the University of North Carolina Wilmington where she will major in marine biology.

Jacob LaSalle, son of Alan and Desiree LaSalle of North Bangor, has graduated from Brushton-Moira High School with a 93 GPA. Jacob excelled in the classroom and athletics, winning awards in baseball and football. His volunteer work includes Habitat for Humanity and Dollars for Scholars. Jacob was a member of Future Farmers of America and the National Honor Society. He was awarded a merit based scholarship from SUNY Potsdam, where he will be studying adolescent education – social studies in the fall.

Lilliana Akins is the daughter of Maurice and Sheryl Carter of Parishville. Lilliana graduated from Parishville-Hopkinton High School with a GPA of 92.83. Outside the classroom, Lilliana has experience working in book stores as well as volunteering her time in thrift stores and historical societies. She currently volunteers for the Potsdam Humane Society. Lilliana will be attending SUNY Oswego in the fall where she was awarded a Dean Scholarship. She is leaning towards a major in zoology with a minor in art.

Marketing & Business Development News

We are proud to be the recipient of two prestigious Diamond Awards, announced during the annual conference for the Marketing & Business Development Council of America’s Credit Unions. The credit union won the first in overall “Social Media” for credit unions with assets of $500 million to $1 billion, and second as Category’s Best “Diamond in the Rough”, for our “Plunky’s aMAZEing Race” sweepstakes.

The annual March sweepstakes enabled SeaComm Facebook followers to solve daily puzzles, earning entries for one $500 prize. Plunky’s aMAZEing Race Sweepstakes was open to all SeaComm members and residents within the credit union’s charter area, which includes Northern New York State and Vermont.

“We are proud to successfully connect to the community through our social media presence,” said Scott A. Wilson, SeaComm President & Chief Executive Officer. “Chantel’s technical savvy and creativity make our social media effective, fresh and best in class.”

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MAC Award

SeaComm will also be taking home the MAC Award again this year for our Social Media platform!

Even though we have been notified by the judges of the MAC Awards, we will not know our award placement category until after the 2024 MAC conference being held in Hollywood, CA on September 11th.

“The Marketing Association of Credit Unions (MAC) knows that successful marketing is a lot tougher than it looks - we just make it look easy! That’s why we want to highlight and award the marketers who really step up their game and create terrific campaigns with tangible results.”

macnetwork.org, 2024

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Happy Semi-Retirement Jerry Manor!

After nearly 22 years of dedicated service to SeaComm, Jerry Manor has decided to slow down a bit! Those of us who are lucky to know Jerry will understand when I say, “Jerry-slow down? We will believe it when we see it”! The good news however, is that he remains a SeaComm employee, albeit on a part time basis. We are happy to accept any time Jerry is willing to give SeaComm and the communities we serve!

Jerry started his career with SeaComm in the marketing realm, and later moved into managing the Business Development aspect of the department. He is also the voice you have come to know through our radio ads, interviews, Facebook live events and remains in portions of our phone system.

Jerry, we wish you all the best and hope you enjoy your much deserved (semi) retirement!

Summer Grant Program Recipients

SeaComm recently awarded four entrepreneurs with a summer grant. Congratulations to Caramia Carista from Norwood, Cody Lechner and Tess Cannamela from Potsdam, and Alicen James from Plattsburgh. Each entrepreneur received a $500 grant.

Caramia Carista of Norwood, currently owns a 2 time nominated, people’s choice podcast on Spotify called "Caramia Carista’s Passing It On!" She interviews athletes, artists, and business owners, helping to pass on their stories. Caramia also takes questions from her listeners to pass along to her guests. She has a broad range of listeners aging from 18 to 77 years old. Majoring in English and journalism at SUNY Potsdam and working in local radio, Caramia dreams of broadcasting and will use the grant to expand her current audience through advertising initiatives.

Cody Lechner of Potsdam, wants to start his own pressure washing business. His plan is to start small with side walks around the area, eventually growing the business with his father and younger brother, to wash buildings and other structures. Cody has already purchased a pressure washer and will use the grant money to expand his equipment, allowing him to do a variety of jobs. Cody says he looks forward to building a business with his family, while learning how to successfully run the business as well.

Tess Cannamela of Potsdam, is an artist looking to sell high quality prints of her original artwork. Her current work was created for a high school senior project. She submitted her work and it was displayed at the Potsdam Public Library. At the suggestion of her teacher, she will start to sell prints of her work. Tess will use the grant money to cover startup and printing costs. She will eventually create other pieces as well. Tess will be majoring in art at SUNY Potsdam in the fall.

Alicen James of Plattsburgh, was inspired by her love of acrylic nails to start her own business. She said that she would rather invest in creating a nail business of her own rather than spending money elsewhere. Alicen plans to attend CV-Tech and get her cosmetology license. After that, she will start her business in her home, ultimately opening her own shop in the future. She has saved up for some supplies, but the summer grant will allow her to fully stock up and purchase equipment.

“SeaComm is pleased to partner with these four young entrepreneurs through the Summer Grant Program,” states Sherry Thompson, SeaComm’s Senior Vice President of Lending Operations and Risk Management. “This opportunity provides these ambitious individuals with resources to assist in taking their ventures to the next level. This grant is not just about financial support, but also about fostering innovation, creativity and dedication to the process. We look forward to hearing of each success story as the summer closes.”

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Meet Wesley...

Wesley is a very smart boy for his age....maybe even a future summer grant recipient! Wesley LOVES getting information from his favorite credit union. Wesley always views our newsletter faithfully from cover-to-cover. Be like Wesley..... Stay Connected!

Report of the President & Chief Executive Officer

As we move well into the third quarter, SeaComm continues to be on target to meet our expected forecast set forth in the FY24 board-approved operating budget. Member satisfaction, staff engagement and overall profitability continues to remain above expectation.

Our Financial Position Today Continues to Remain Solid

Net income as of June 30, 2024 was $3,348,040. Our net assets at the end of the quarter were $798,495,854. At the same time, net operating expenses YTD were 2.06%, well below the 3% targeted goal set by the credit union’s budget. However, dividend expense is up more than $1.3 million compared to budget, giving a good return to our members. Today, we have $115-million in unrealized earnings. Capital remains a key component to our financial health, as it is necessary to grow adequate reserves so we are able to withstand any uncertainty as our assets continue to increase and thereby be viable well into the future. As a large financially complex credit union, we are required to maintain a risk-based capital ratio at minimum of 10%. Today, we stand at 26.16%, well above what is required by the National Credit Union Administration.

As we end our second year of a higher rate cycle with prime currently at 8.50%, we have continued to ensure we look critically at our rate offerings. The Federal Reserve hiked interest rates eleven times between March 2022 and July 2023 for a total of 525 basis points. During this time, one of the areas we have not made any increased loan rate adjustment is in our credit card and unsecured rates. Both remain at where they were prior to start of the increase rates in 2022. We recognize that an increase in these two products would have an adverse effect on our membership, so we chose to leave them at their current rates. During the same period, we offered a number of certificate of deposit specials, which included the ability to stack on the best rate using enhanced loyalty rewards and since September 2022, more than $140 million were deposited in those products, garnering our members a better of rate on their deposits.

Bauer Financial, an independent financial rating company, awarded us their Superior Five-Stars. They analyze the performance of U.S. Banks and Credit Unions. The star ratings classify each credit union based upon a complex formula which factors in relevant data including, but not limited to: capital, historical trends, loan delinquencies, differences in the book and market values of the investment portfolio, profitability, repossessed assets, reserves, charge-offs, regulatory compliance and asset quality. It has deemed SeaComm as safe, financially sound, and that we are operating well above regulatory capital requirements.

Annual Meeting

In my report at this year’s annual meeting held in May, we were able to announce 2023 was another solid year for SeaComm. Highlights for the previous year, which included earnings exceeding budget, membership growth at nearly 3 percent, continued increase market share penetration with our newest location in Watertown, NY, as well as a solid year for our SeaComm Personal Advisor Services with over $81- million of assets under management. We also saw an increase in our mobile check deposits year over year of 10% and dividend expense overall was up $2-million over the previous year. Member satisfaction remained consistently high with an overall quality loop score of 6.81 out of 7. The overall message we relayed was that SeaComm is committed to ensuring our members get the very best in member service, core products and a diverse delivery channel model at any point it is needed.

Two Directors were re-elected to 3-year terms, as well as the Board re-appointed the current members of the Supervisory Committee to an additional one-year term. A podcast recapping the 2023 meeting is available on our website.

Earlier this year, our employees were able to participate in our annual employee engagement survey process through Great Place to Work. This is the 12th consecutive year. We were very happy to report that after we received the results, 90% of our employees say that overall SeaComm is a great place to work. Some of what we learned is that 96% felt good about the way we contribute to the community; 93% stated that management is honest and ethical in its business practices; running the business; 96% say when you join the company, you are made to feel welcome; it was also said, management has a clear of where the organization is going and how to get there; and 92% say they are proud to tell others they work for SeaComm. We are extremely proud to be included within this privileged group across the country. We held a special recognition day on June 28th for all staff, whereby we provided doughnuts in the morning, jeans could be worn, a special Great Place to Work t-shirt was provided to wear and had lunch delivered. In August, we also held our annual trip to the Great Escape for staff and their families.

Charter Day 2024

As we finished our 60th anniversary on June 6th, we held a special recognition for our last remaining charter member Earl Jackson. We surprised him with cake, a basket of SeaComm swag and, as part of this celebration, each tool box located in each of our retail branches have a plaque naming the original ten who signed to begin what we have today.

Earl M. Jackson • James G. Capell • Paul R. Catlin • James R. Ellis Harold H. Guile • Carl L. MacDonald •Darrell Mills • Max M. Ryan • Frank Sequin • John Zakarauskas

On behalf of the Board of Directors, management and staff, we are grateful to our, more than 54,800 members who have put their trust in us and we will continue to work diligently to remain strong in order to be able to serve well into the future.

Respectfully submitted,

Scott A. Wilson
President and Chief Executive Officer

Follow him on Twitter, Instagram, and Facebook! @SeaCommCEO

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Listen to Scott's most recent podcasts for the latest financial news and updates! Find it online at www.seacomm.org.

TALK WITH SCOTT WILSON

Once per quarter, the President/ CEO will come to you! Join him at the branch locations listed.

• Plattsburgh | September 26
• Potsdam | November 14

All sessions will run 11:00am to noon.

Listen to Scott’s most recent podcasts for the latest news and updates! The podcast can be found at SeaComm.org

Business Spotlight

In support of local business members, SeaComm highlights small business owner stories in the quarterly business newsletter called “Your Bottom Line.” Here are the recaps of the first and second quarters of 2024:

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High Point

Downtown Massena has experienced a resurgence over the last several years, with plenty of new businesses filling once-empty storefronts. Spencer Beckstead, a Massena native and owner of High Point clothing store, is one of many small business owners in the community who have contributed to this new growth.

Spencer opened High Point in November 2022. The location, which was previously an eye care office, had been remodeled into a clothing shop, so the storefront and interior were ideal. “I really wanted to open up a store and do something in downtown Massena,” Spencer said. The store specializes in athletic and casual wear for both men and women. You can also find a variety of other items as you shop, including candles, hats, sunglasses and much more. Recently, High Point became an authorized retailer for Lululemon, a popular active wear brand. The authorized retailer status allows the store to sell a broad variety of a certain brand’s clothing items and products. Spencer leases the space and has turned it into a family business, working with his mother, Paula. Spencer noted that he can always count on his family. “I’ve got a lot of support from my parents,” he said.

Local residents have embraced High Point as one of the preferred specialty clothing retailers in the community. While word of mouth can be very helpful for a small business that is looking to grow, having a good handle on the finances is another important component. Opening a business while working with a financial institution that you can count on alleviates some of the difficulties.

Spencer had already been a member of SeaComm before he opened High Point. He decided to go with a local financial institution he was familiar with, and open up a business account. Spencer noted, “SeaComm made it very easy to set up a business account. It’s right here in town and I’ve been a member with them since I was a kid.” The ease and convenience provided by his credit union helped Spencer start the business he wanted.

If you’re in the market for stylish, brand name active wear, look no further than High Point located at 48 Main Street in Massena. The shop is open Monday, 11am-5pm, and Wednesday through Saturday, 11am-5pm. For more updates and to view the latest in stock, follow them on Facebook @HighPointMassena.

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High Peaks Brew

In an increasingly busy world, people look for convenience to go along with their schedules. That is why industries like technology, automobiles, and communications have all adapted to make life easier. The food and beverage industry has also worked to improve efficiency with increased numbers of mobile restaurants, otherwise known as food trucks. But what about coffee? The caffeinated beverage that is a staple among most people has also become mobilized. One such example is Rebekah Hilpl and her coffee truck High Peaks Brew in Plattsburgh, NY. Rebekah has steady clients and regularly attracts new customers wherever she pops up in the area. Her dream of becoming a business owner was realized four years ago and she hasn’t looked back.

Rebekah, like most adults, is a coffee lover, “Coffee was always a beverage that I had enjoyed,” she said. The thought of combining her aspirations to own her own business with her affection for the caffeinated drink led her to a great idea, but she had to learn. She said, “After doing lots of research about the coffee/food truck industries, I fell in love with the idea.” Rebekah found an old camper on Facebook marketplace and the owners were very generous. She told them about her plan to make a coffee truck and gave her the camper for nothing, which Rebekah took as a sign, “This act of kindness gave me more confirmation that I had chosen the right path!” With the help of her dad and cousin, renovations began in March of 2020, and in November of that year, Rebekah opened High Peaks Brew for the first time at the Cadyville Rec Park, serving coffee and homemade baked goods to the public.

Rebekah’s favorite part of High Peaks Brew is connecting with her customers and the community. “For most people, coffee is the highlight of their morning and I love being able to be a part of that,” she said. Based on her popularity in Plattsburgh and the surrounding areas, and the fact she had to open a second coffee truck in December 2023, is proof that the community truly appreciates the service she is providing, “We mainly set up at various locations around Plattsburgh, but we also provide our services for weddings, corporate events, college orientations, bridal showers, and more.”

When Rebekah opened her second coffee truck, SeaComm was there to help her out. “My experience with SeaComm as a business member has been fantastic.” she said, “They provided me with funding to help complete the necessary renovations.” With the credit union’s assistance, Rebekah has turned her dream of a coffee truck into a thriving business with deep community ties.

To get in contact for events or for more information call 518-593-7672, or email highpeaksbrew@gmail.com.

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Let us spotlight your business!

Let us spotlight your business! We are proud of our business members and want to share their stories! Contact Dave Cohen for more information: 800-764-0566 x 248 | dcohen@seacomm.org

Donations & Community Outreach

Massena Arts and Theater Association (MATA)

We were honored to have contributed $50,000 to the Massena Arts and Theater Association (MATA) to aid in the restoration of the Massena Schine Theater in downtown Massena. Our contribution will be earmarked specifically for the refurbishment of the vintage marquee which will be remounted on the front of Massena’s classic, pre-depression era theater. We look forward to seeing the lights of the Marquee once again lit.

Pictured from left are Nate Lashomb, Allison Smith, President of the MATA Board of Directors, Ryan Murphy, VP of MATA, R. Shawn Gray, Outgoing President of MATA, Scott Wilson, SeaComm President & Chief Executive Officer and SeaComm Vice Chairman of the Board of Directors Mitch Marolf.

Champlain Valley Fair

We were happy to provide $5,000 to sponsor the Vermont Music Concert Series of the 102nd Champlain Valley Fair. This year, the fair will took place Friday, August 23 through Sunday, September 1 in Essex Junction. As Vermont’s largest annual event, The Champlain Valley Fair attracts over 120,000 guests, and features rides, animal exhibits, food vendors, and entertainment. The fair is a staple of the community and operates with help from volunteers and donors like SeaComm.

Pictured from left are SeaComm Essex Branch Manager Joesph Feltz and Champlain Valley Exposition Marketing Director Brad Hunt.

Thompson Park Zoo

SeaComm recently donated $5,000 to the Thompson Park Zoo. The funds will be used to support the zoo’s Butterfly exhibit. The “SeaComm Butterfly House” is an attraction that runs from spring through late summer. The exhibit allows visitors to experience many native butterfly species up close for a one of a kind educational experience. Before the Butterfly House opens, a team of staff and volunteers restores the exhibit to create a home for over 10 different butterfly species and multiple types of plants.

Pictured from left are Butterfly House Attendant Kalli Loveland, SeaComm Watertown Branch Manager Jess Roach, Zoo Board member Dr. Al Gianfagna, Zoo Volunteer Erin Brislan, and Interim Executive Director Mark Irwin.

SeaComm contributes to several groups and local charities in a given year. Some examples are: a donation of $1,000 to the Essex Police Employees Association, $5,000 to Hospice of Jefferson County, $1,200 to the City of Plattsburgh to support community events throughout 2024 and $2,500 to the Ogdensburg Library, replacing a stolen lawn mower, ensuring proper equipment was available to continue caring for the library grounds.

Internal Promotions

Virginia Mossow has been promoted to Member Experience Team Lead. Virginia recently celebrated her 5-year anniversary with SeaComm; joining in March of 2019. Working in retail prior to joining SeaComm, Virginia brought staff development and management knowledge to the member experience team, which enhanced her skills as a training specialist. As a team lead, Virginia will continue her duties as a trainer and assist with supervision and evaluation of staff performance, department reporting and other administration functions as required within the department.

Lacey Peets is promoted to Assistant Vice President of Resolution Services. Lacey has been with SeaComm since November of 2013, starting as a teller. She transferred to the resolution department in December of 2014, as a resolution specialist. During this time, Lacey successfully completed courses in collections, through Lending Solutions Inc., and bankruptcy education with the New York Credit Union Association. In February, 2017, Lacey was promoted to Resolution Services Manager. In her new role, Lacey will be taking on more strategic duties, while continuing to focus on employee engagement, growth and assisting her staff in achieving their goals.

Tabitha Bolster is promoted to Senior Resolution Specialist. Joining SeaComm in 2005, Tabitha started as a teller, and after a year, she was promoted as a resolution specialist in the credit union’s call center. Moving away from the area in 2007, Tabitha gained experience with collections, loans, billing, and delinquent account managing. Upon her return to the area in 2020, she was hired back as a resolution specialist. With her new promotion Tabitha will continue to work with members, as well as be a leader within the resolution services team.

Ashley Deon-Reynolds will now carry out the duties of a Senior Resolution Specialist. After nearly a decade in healthcare, Ashley came to SeaComm in June of 2022. She brought with her experience in billing and collections. Ashley has completed technical training which added to her computer and technical troubleshooting skills. She has been a supportive and reliable member of the resolution services team and will continue her work in her new role.

Nicole Sumner will now fulfill the duties of Assistant Manager of the South Burlington Branch. After five years of working experience in other financial institutions, Nicole joined SeaComm in December of 2023. She has held positions on teller lines, IT, as well as Financial Service Representative. Her experience in multiple roles gives her an advantage in her new role. As Assistant Branch Manager, Nicole will assist and manage staff, maintain branch assets, while managing other duties under the direction of the Branch Manager.

Congratulations to all!

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Check out our blog....

...where we share fun facts, financial tips and useful budgeting ideas to help you manage your money.

We provide content every week, so make sure to follow us to stay updated on all the latest tips and tricks! Whether you’re looking for ways to save money, invest wisely, or just learn something new, our blog has you covered. Sit back, relax and enjoy the read!

Don’t forget to subscribe for exclusive content and updates.

SeaComm Supports South Burlington Community

Summer 2024 Free Community Events

We recently donated to the South Burlington Recreation and Parks Department to sponsor a series of free community events throughout the 2024 Summer season. Our sponsorship allows u to provide a total of 8 free events open to all community members. These events included Community Dinner, Family Paint Nights, Free Ice Cream and Yoga in the park and Community Movie Nights.

We were happy to support the South Burlington Recreation and Parks Department (SBRP). The series of free summer events bring a lot of joy to the community and we are committed to giving back to the communities we serve by supporting local organizations like SBRP.

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Milestone Anniversaries at SeaComm

SeaComm management and Board of Directors recently recognized and congratulated staff members who have reached career milestones. As a special acknowledgment, each was treated to a recognition luncheon and gift.

5 Years
Dean Bradley
Stephanie Curran
Theresa Enos
Virginia Mossow
Sandra Watters

10 Years
Nicole Mallette

25 Years
Christine Marshall

35 Years
Paula Brown
Trudi Latrace
Tammy Harrigan

Thank you for your dedicated service to the credit union and its members!

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JOIN OUR TEAM

Interested in becoming a SeaComm employee? Join our team and take advantage of all the benefits we offer! Enjoy paid time off and paid holidays, as well as health insurance, dental insurance, and a vision plan for yourself and your family. Set yourself up for retirement with our 401K plan and further enhance your well-being with our other benefits we have available. Visit seacomm.org/employment.html to learn about our current career opportunities and find out if they are right for you.

Have you played our Weekly Facebook Sweepstakes?

Our “50 for Your Feedback Thursday” sweepstakes gives you a chance to win $50...EACH WEEK!

For a chance to win, simply “LIKE” the “50 for Your Feedback Thursday” Facebook post AND answer the question by commenting on the post. You must also be a SeaComm member in good standing to be eligible to win the prize.

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN.

MAKE SURE TO FOLLOW US ON ALL OUR SOCIAL MEDIA CHANNELS

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"Do some good"

Employee Volunteer Program

Our Malone branch took a day away from their usual work routines to do some good in the community. They volunteered their time to help clean up the Morningside Cemetery by raking, cleaning out brush, pruning trees, weed whacking, and removing rubbish. In addition, they scrubbed the gravestone of former Vice President William A. Wheeler who is buried there. He was a Malone native and served as a United States Vice President from 1877-1881.

Their volunteer time was backed by our Do Some Good Program, which enables our staff to take a day “out of the office” to help a charity or not-for-profit cause of their choice within the communities we serve.

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You are some bunny special

The staff members of our Ogdensburg branch participated in the Seaway Spring Festival in April. We are proud of the amazing job they did in showing off their creativity, while representing SeaComm.....AND bringing home the first place trophy for having the best decorations of the event!

Their bright “beachy” outfits along with themed decorations, certainly got us geared up for the very warm summer weather we have been experiencing.

Great job Ogdensburg!

Spin-The-Wave

2024-25 School Year

SeaComm believes in the investment of its community youth. It is recognized that enriched education will help to develop and nurture tomorrow’s leaders.

If your child brings in their report card with an overall passing average, they will be allowed to have 3 spins on the wheel...which is an additional opportunity to win from last year. Prizes range from sweet treats to $3, $5, and $10 deposits into a child’s Moola Moola account, or gift cards with a value of $5 or $15.

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Let us introduce you to Moola and the Money Minders!

Teach your children that saving can be fun with a SeaComm Moola Moola account. Our Moola Moola accounts are for children through the age of 12. When you open your child a savings account, they will being to learn about money management, have four opportunities per school year to Spin-The-Wave, as well as quarterly Kids Corner newsletters with fun money facts, puzzles and more!

Benefits Include:

• Dividends are calculated daily, post and compounded monthly on balances over $5.
• Unlimited withdrawals and deposits.
• Quarterly statements and fun newsletters.
• Converts to a teen account until the age of 18.
• New account holder are given a fun Moola Moola membership package that include a membership certificate and more!

*Each child must be a Moola or Boom account holder with an overall passing average in order to participate. Participates will be allowed 3 spins on the wheel during each Spin-The-Wave cycle. Participation is limited to one branch location per cycle. Prizes may not be substituted for other items on the wheel.

For more information and to view the Spin-The-Wave schedule, visit: www.seacomm.org/moolamoola.html

Brain Teaser Answer: Samuel is bald!

SeaComm

30 Stearns St
Massena, NY 13662

Enhanced SmartLine: (315) 764-0566 or (800) 764-0566

Website/NetTeller™: www.seacomm.org

Locations

Headquarters

30 Stearns Street
Massena, NY 13662
(315) 764-0566
Fax: (315) 764-0152
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 7:30am; Sat. 8:30am

Potsdam Branch

6 Sisson Street
Potsdam, NY 13676
(315) 764-0566
Fax: (315) 265-1456
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

Malone Branch

3349 Route 11
Malone, NY 12953
(315) 764-0566
Fax: (518) 483-7751
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

Canton Branch

101 East Main Street
Canton, NY 13617
(315) 764-0566
Fax: (315) 379-9809
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 7:30am; Sat. 8:30am

Ogdensburg Branch

3001 Ford Street Extension
Ogdensburg, NY 13669
(315) 764-0566
Fax: (315) 394-0449
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Plattsburgh Branch

139 Smithfield Blvd
Plattsburgh, NY 12901
(315) 764-0566
Fax: (518) 324-0567
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday 9am-noon
Drive-up opens:
Mon-Fri. 8am; Sat. 8:30am

South Burlington Branch

1680 Shelburne Road
South Burlington, VT 05403
(315) 764-0566
Fax: (802) 497-2569
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Essex Branch

25 Carmicheal Street
Essex, VT 05452
(315) 764-0566
Fax: (802) 764-9221
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

Watertown Branch

20565 State Route 3
Watertown, VT 13601
(315) 764-0566
Fax: (315) 782-6930
Monday-Thursday 8am-5pm
Friday 8am-6pm
Saturday Closed

This publication does not constitute legal, accounting or other professional advice. Although it is intended to be accurate, neither the publisher nor any other party assumes liability for loss or damage due to reliance on this material.

©2020 SeaComm Federal Credit Union